Re: Some correspondents have kolab_user@kolab_server instead of From address in their replies

Hi Valentin,

thanks for sharing your thoughts on this problem!

Am Dienstag, 7. Dezember 2021, 15:49:20 CET schrieb Valentin Laskov:
> Hello,
> 
> 1. I think you must check in your account settings what is set in Replay
> to address. This should be checked on all devices/clients.

I have not configured a reply-to address in my clients. The messages as sent 
from my mail client do not contain the kolab_user nor the kolab_server 
information (checked in kmail with the function to view message source code).

> Also check your sent message for Return-Path: and envelope-from headers.

These are not present in the sent messages as my e-mail client sees them. The 
server adds this information (see below).

> 2. Recipient policy, if it is not disabled, defines secondary e-mail
> <https://docs.kolab.org/administrator-guide/configuring-the-kolab-server.htm
> l#secondary-email-address-recipient-policy-example> and this e-mail address
> is set as alias in LDAP for your primary address. You can browse LDAP dit to 
> check if it exists. Although postfix may be not configured to search for it in 
its configuration. 

My secondary e-mail addresses (shown in kolab-webadmin) are different from the 
offending one (they are all [email protected], not [email protected]).

> Something
> misconfigured in query_filter in /etc/postfix/ldap/virtual_alias_maps.cf
> or main.cf I suppose.

Yes, that was it! In main.cf, I have

myorigin = /etc/mailname

which contained kolab.jrwb.de. The server appended this to the email as

Sender: [email protected]

Changing the contents of /etc/mailname to jrwb.de changes this to

Sender: [email protected]

which is one of my secondary e-mail addresses so at least e-mails sent to this 
will not get lost.

This leaves me wondering if the Sender: should not be set to my primary e-
mail, and if yes, how I could achieve this.

Cheers, and thanks again!

Johannes




> 
> Regards
> V. Laskov
> 
> На 06.12.2021 в 12:32, Johannes Ranke написа:
> > Hi all,
> > 
> > the problem sketched out above is bugging me and some of my e-mail
> > contacts
> > since quite a while - I am wondering if anyone on this list can help to
> > solve the issue:
> > 
> > Some e-mail contacts of mine have the following header information
> > included
> > when they reply to my emails:
> > 
> > -----Original Message-----
> > From: [email protected] <[email protected]> On Behalf Of Johannes
> > Ranke
> > 
> > This is misleading, as the email address [email protected] is not
> > functional. Sometimes they try to send e-mail to that address which is
> > annoying for both sides.
> > 
> > It seems that this only happens if the other side is using Outlook as
> > their e- mail client.
> > 
> > Is there anything I can do to avoid this from happening?
> > 
> > Kind regards,
> > 
> > Johannes
> > 
> > _______________________________________________
> > users mailing list
> > [email protected]
> > https://lists.kolab.org/mailman/listinfo/users


-- 
Johannes Ranke
Wissenschaftlicher Berater
07624 8099027
https://jrwb.de
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