Re: encouragement

James Ellis <[email protected]>
Newsgroups gmane.comp.kde.devel.quanta.user
Message-ID <[email protected]>
Hi Nico

No worries. What you've provided here is some objective information to find 
and possibly fix a complaint. That's a big difference to the reply I 
originally got.

One of the reasons I probably didn't provide information like that is that 
this is a user's discussion list - asking questions about Quanta amongst the 
other users. Maybe someone was having the same issues and could say "try 
this.." who knows ? If this mailing list was a bug tracker I would have 
happily gone through and provided the details in more depth - I do that quite 
a bit for various KDE apps I use, so I know the process.

Anyway, I'm sorry this topic has gone the way it is, I generally don't get 
involved in off topic discussions as I don't have the time or the interest, 
plus they don't lead anywhere positive. So you'll have to excuse me if don't 
reply or take up with anything else written in this thread. Happy to provide 
more information about excess CPU and memory consumption, though!

Thanks
James


On Tue, 20 May 2008 10:58:24 pm you wrote:
> Hey James,
>
> Going OT fersure. Sorry about that and besides: nothing personal...
>
> > I'll take this as a sideways jab at my questions about Quanta's CPU /
> > memory usage. It always amuses/frustrates me when a developer of a
> > product gets frustrated when people ask pointy questions of their
> > product. This is generally based on an assumption that the user is an
> > idiot for not having done what you would have done or not having the
> > same thought patterns as you.
>
> The way I took it was quite different.
>
> As I saw it happen, out of the blue you wrote a bit of a lengthy mail
> about Quanta 'misbehaving' without specifying any information about your
> software environment, what version of Quanta you were using and what it
> was you had tried to remedy any problem that might cause this behaviour
> and/or test on another computer/architecture. It looked liked you just
> assumed it was Quanta's fault and demanded your money back.
>
> You could have been running a fubared FrankenBSD 0.0.1rc3 for all we know.
>
> If that was indeed the case, that was quite rude. Eric can't read your
> mind, probably. Talk about assumptions.
>
> Anyway, I might be mistaken. I might remember some other poor chap's
> ramblings and mixed it up with you. Sorry 'bout that then.
>
> Oh well, keep smiling... Nico :-)
>
> P.S. My sincere thanks aswell and hats off to all Quanta developers /
> contributers.
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