RE: Problem with Genero client install

I resolved this problem which is a Win XP issue and is a known problem
with SP2.  It seems to have a problem on some machines of deleting the
autoexec.nt file. This file is backed up in the windows\repair file and
has to be copied back to the windows\system32 file.  It affects any
install that has to do with 16 bit application compatibility.

 

________________________________

From: [email protected] [mailto:[email protected]] On
Behalf Of Judy Sherry
Sent: Tuesday, June 07, 2005 12:12 PM
To: [email protected]
Subject: RE: [fourjs-users] Problem with Genero client install

 

I'm using a zip file which contains 716 files.  It unzips to c:\tmp and
then executes the setup.exe.  This is when the dialog box pops up.  It
never launches the exe file.  We are a Sungard Pentamation site and I
received the product from Sungard.  

It is build 236.37.

 

________________________________

From: [email protected] [mailto:[email protected]] On
Behalf Of Romain Weissenbacher
Sent: Tuesday, June 07, 2005 9:56 AM
To: [email protected]
Subject: RE: [fourjs-users] Problem with Genero client install

 

Hi Judy,

 

Which file do you try to install exactly (exact file name)? And how did
you download it (FTP in binary mode)?

Best regards,

 

Romain W.

 

--
____________________________________________________________
Romain WEISSENBACHER                   European Support Team

Four J's Development Tools - Genero, It speaks your language
http://www.4js.com <http://www.4js.com/> 

________________________________

From: [email protected] [mailto:[email protected]] On
Behalf Of Judy Sherry
Sent: mardi 7 juin 2005 16:32
To: [email protected]
Subject: [fourjs-users] Problem with Genero client install

 

I am trying to install the Genero client Vs 1.20.2c.exe on an XP client
with SP2 and I am receiving the following message:

 

Dialog box header:  16-bit Windows Subsystem

Dialog box content:  C:\Windows\system32\AUTOEXEC.NT.  The system file
is not suitable for running MS-DOS and Microsoft Windows applications.
Choose "Close" to terminate the application.

 

I have tried running with different compatibility modes but it does not
seem to help.  Has anyone had this same problem??  I have installed 20+
clients so far and this is the first occurrence of this error.  

 

Judy Sherry

Information Specialist

City of Lenexa

12350 W. 87th Street Parkway

Lenexa, KS  66215

Voice: 913-477-7541

Fax:  1-270-342-2289

Fax: 913-477-7586

 

CONFIDENTIALITY NOTICE:

This e-mail, including any files transmitted with it, is the property of
the City of Lenexa, Kansas.  It is confidential and is intended solely
for the use of the individual, or entity, to whom the e-mail is
addressed.  If you are not the named recipient, or otherwise have reason
to believe that you have received this message in error, please notify
the sender at (913) 477-7500 and delete this message immediately from
your computer.  Any other use, retention, dissemination, forwarding,
printing, or copying of this e-mail is strictly prohibited.