Re: Can no longer scan with Preview

Macs R We <[email protected]>
Newsgroups gmane.comp.macosx.general
Message-ID <[email protected]>
If MacOS knows your printer is both a printer and a scanner, it will show a "Print/Scan" tab at the top of System Preferences / Printers.  If it's not there, your printer is either misreporting or your driver is not operating properly.  Try re-downloading the driver from the mfr website if they have one.

> On Nov 10, 2018, at 5:56 PM, Carl Hoefs <[email protected]> wrote:
> 
> Hmm. Image Capture says: "No camera or scanner connected."
> 
> It's starting to sound like my Canon is hosed...
> 
> Is there some sort of device cache somewhere to delete?
> 
> -Carl
> 
> 
>> On Nov 10, 2018, at 5:30 PM, Macs R We <[email protected]> wrote:
>> 
>> Hm.  I've never scanned directly with Preview.  I usually use Image Capture and scan to various places including Preview.  
>> 
>> Why don't you try Image Capture — if it also fails, the problem is almost certainly with your printer configuration.
>> 
>>> On Nov 10, 2018, at 5:00 PM, Carl Hoefs <[email protected]> wrote:
>>> 
>>> Suddenly I can no longer scan from my Canon MG7720 printer/scanner/copier to my Mac Pro. The "Import from scanner..." menu item in Preview is grayed out. The printer works fine as it always has. I can manually copy items. But for some reason Preview doesn't see it as a scanner anymore.
>>> 
>>> I've "Reset printing system...", and added the printer again. I've power-cycled the printer, reboot the Mac (High Sierra). All to no avail.
>>> 
>>> What am I missing?
>>> -Carl
>>> 
>>> _______________________________________________
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>> 
> 

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