Re: Can't add printer on Mojave

Carl Hoefs <[email protected]>
Newsgroups gmane.comp.macosx.general
Message-ID <[email protected]>
The printer is an all-in-one, and is on the LAN as an IP printer because other LAN computers (Linux, Windows) need to print/scan with it. 

The printer is not discoverable via Bonjour. The "Add" pane in Sys Prefs shows nothing under the Default tab. Is that what you mean by "plain vanilla" printer?

-Carl


> On May 10, 2019, at 3:28 PM, Macs R We <[email protected]> wrote:
> 
> Why are you going the IP Printer route? Most SOHO networked printers these days have drivers that know how to find them using the default add dialogs. I think you just may be confusing the driver. Try adding it as a vanilla printer (you don't have to change any of the current network bindings, just don't refer to them).  
> 
>> On May 10, 2019, at 12:25 PM, Carl Hoefs <[email protected]> wrote:
>> 
>> I'm trying to add a Canon C3530i printer on a MacOS Mojave Mac mini, but no joy. 
>> 
>> I have the printer connected to my LAN at verified unique IP address 192.168.0.10 and I can ping it. I have added the Canon PPDs to /Library/Printers/PPDs via their install package.
>> 
>> In the Sys Prefs Printer/Scanner panel, I click on "+" and select IP, and add the printer by IP address. It then spins a while, and auto-selects "Generic PostScript Printer" for the type, which is wrong.
>> 
>> So I go to "Select Software..." and select the correct Canon printer entry. 
>> 
>> When I click on "Add", I get an alert panel:
>> 
>>   *Unable to verify the printer on your network*
>> 
>>   Unable to connect to ‘192.168.0.10’ due to an error. 
>>   Would you still like to create the printer?
>>                            Cancel / Continue
>> 
>> If I click on "Continue", it creates a printer entry, but I cannot print to it. The print panel shows "Cannot locate printer". There is no log entry in the console or system log.
>> 
>> Note that in Sys Prefs I can look at the printer's status ("General" tab) and ink levels ("Supply Levels" tab), and I can ping it. I just can't print to it (nor is there a "Print Test Page" function). 
>> 
>> The printer was working fine on another Mac mini running High Sierra, and does work fine when connected to a Win/PC LAN.
>> 
>> What could be going wrong?
>> 
>> -Carl
>> 
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> 

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