Re: Failed to personalize the software update!

Carl Hoefs <[email protected]> Wed, 14 Dec 2022 13:09:21 -0700
Newsgroups gmane.comp.macosx.general
Message-ID <[email protected]>
If performed from the command line in Terminal:

% sudo softwareupdate -iaR
Password:
Software Update Tool

Finding available software
Downloading macOS Ventura 13.1
Password: 
Downloading: 100.00%
- Failed to download & prepare update: Error Domain=SUOSUErrorDomain Code=201 "Failed to personalize the software update. Please try again." 
- UserInfo={NSLocalizedRecoverySuggestion=An error occurred while downloading the selected updates. Please check your internet connection and try again., NSLocalizedDescription=Failed to personalize the software update. Please try again., NSUnderlyingError=0x600000a10060 {Error Domain=SUMacControllerError Code=7723 "[SUMacControllerErrorPreflightPersonalizeFailed=7723] Failed to perform PreflightPersonalize operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_PERSONALIZATION_FAILURE(2)_1_PersonalizationErrorDomain(Personalization):kAMAuthInstallErrorHTTPUnauthorized(3501)]" UserInfo={NSLocalizedDescription=Failed to personalize the software update. Please try again., SUMacControllerErrorIndicationsMask=0, NSDebugDescription=[SUMacControllerErrorPreflightPersonalizeFailed=7723] Failed t
 o perform PreflightPersonalize operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_PERSONALIZATION_FAILURE(2)_1_PersonalizationErrorDomain(Personalization):kAMAuthInstallErrorHTTPUnauthorized(3
 501)], NSUnderlyingError=0x600000a103c0 {Error Domain=MobileSoftwareUpdateErrorDomain Code=2 "Could not personalize boot/firmware bundle." 
- UserInfo={NSUnderlyingError=0x600000a10420 {Error Domain=PersonalizationErrorDomain Code=3501 "AMAuthInstallBundlePersonalize() failed: You must authorize with the signing server before making this request" UserInfo=0x600000410120 (not displayed)}, NSLocalizedDescription=Could not personalize boot/firmware bundle., target_update=22C65}}}}}
% 



> On Dec 14, 2022, at 12:57 PM, Carl Hoefs <[email protected]> wrote:
> 
> I'm trying to upgrade my M1 MacBook Pro 16-inch from Ventura 13.0.1 to 13.1 but it always gives me an error popup:
> 
> "Failed to personalize the software update. Please try again.
> An error occurred while downloading the selected updates. 
> Please check your internet connection and try again."
> 
> Well, there's nothing wrong with the internet connection, I'm not behind a firewall, and there's plenty of free disk space (862GB). In fact, I just upgraded my M1 Mac Studio, so there must be something specific about the MBP that the Software Update process is choking on.
> 
> The only instructions I can find online are to ERASE THE ENTIRE DISK AND REINSTALL VENTURA FROM SCRATCH -- which is not a viable option for me.
> 
> Any suggestions?
> -Carl
> 
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