Computer Survey on perceived advantages of Open Source

We all know that 84.56% of statistics are made up but:

http://www.computereconomics.com/article.cfm?id=1043

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Key Advantage of Open Source is Not Cost Savings
Reduced dependence on software vendors appears more important than low
cost
Frank Scavo

Computer Economics recently conducted a survey of visitors to its
website regarding the perceived advantages in the use of open source
software. Although not a scientific sample, the results are nevertheless
startling. 
[...]

Before we discuss at the topmost advantage of open source, letā€™s look at
what respondents are not saying.

Even though advocates of open source products such as Linux tout its
security, only 3% of repondants ranked ā€œhigher level of securityā€ as the
key advantage of open source in general.  In addition, although open
source software is by definition open to user modification, only 17% of
respondents ranked ā€œeasier to customizeā€ as the key advantage. 

Furthermore, only 14% of respondents thought that open source had no
significant advantages over proprietary software. 

Free is not free
So, what is the top advantage of open source?  The leading vote-getter
was ā€œreduced dependence on software vendorsā€ at 44%, followed by ā€œlower
total cost of ownershipā€ at 22%.  Although these were the top two
vote-getters, it is enlightening that respondents valued reduced
dependence on software vendors by a two-to-one margin over lower cost. 
[...]
>>

If I do the math that's 44+17=61% of respondants that do appreciate
more competition (either between vendor or in-house) in the area of
software support quality.

Laurent