RE: Charging the Charger

I beg to differ... but just a little bit. Proprietary software does
enjoy AN advantage when it comes to support. And that is that the
licensing fees from selling the software can initially bootstrap the
support organization. There is no such source of bootstrapping capital
for a support organization to support, say Open Office, other than
perhaps by going public as RedHat did, or doing a round of VC funding.
In either case, it's much more difficult to have a pure support
organization.

-Kelly

-----Original Message-----
From: Joe Corneli [mailto:[email protected]] 
Sent: Tuesday, May 17, 2005 10:38 AM
To: [email protected]
Subject: Re: Charging the Charger

   I would add, of course, supported software, with documentation and
   training as necessary... :-)

Sure, and, also of course, there could be a division of labor here,
whether the sw was proprietary or not.  (Its not as if hacker-written
and/or free software was inherently at a disadvantage in these
dimensions.)







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