Re: unable to uninstall or install on windows 7 64bit

"Charlie Garrett-Jones" <[email protected]>
Newsgroups gmane.comp.misc.workrave.user
Organization Strategic Functions Ltd.
Message-ID <[email protected]>
I was indeed executing the installer from an explorer window where the installer was located in a directory called 'workrave'. 

changing the name of the directory to 'temp' allowed the installer to boot up and re-install the app!

thanks so much for this great advice!!

Charlie

-----Original Message-----
From: Rob Caelers [mailto:[email protected]] 
Sent: Tuesday, July 26, 2011 1:06 PM
To: [email protected]; End-user mailing list
Subject: Re: [Workrave-user] unable to uninstall or install on windows 7 64bit

Hi,

> was really enjoying this software until a mishap today. accidentally 
> uninstalled this software.. received the message that I could not 
> unless the program was exited. it would appear to have uninstalled a 
> bunch of stuff in any case.

The Workrave uninstaller automatically closes Workrave when you continue the uninstall. Did the uninstaller remove (part of) Workrave even though you canceled the uninstall?

> now I am unable to uninstall the software or re-install it. each 
> attempt at installing it tells me that “workrave is still running” and 
> “failed to close workrave. please close manually.” but I see no sign 
> of it in the windows task manager processes.

This may be an unfortunate bug in the installer. Make sure you have no window open that has 'Workrave' as title. In particular, make sure you have no explorer window open in a directory called 'Workrave'.

> attempting to run the app provides the crashlog below. the uninstaller 
> complains that unins000.dat cannot be found (and indeed is not where 
> it is looking for it).

Apparently Workrave is only partly installed/uninstalled. This shouldn't happen... Please try closing all windows called 'Workrave' and run the installer again.

Sorry for the inconvenience.

Groetjes,
   Rob


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