Failed to Create Trouble Report (Mac OS X)

BitPim version 1.0.1-official
Mac OS X 10.4.10
(2.4 GHz Intel Core 2 Duo)

When BitPim encounters an exception, attempts to submit a trouble  
report using the Create Trouble Report function on the exception page  
don't appear to work.

Clicking the Create Trouble Report button appears to work fine.  A  
window appears with a small form, pre-populated with a file name  
"bpbug.gz".  Filling in the values for the other fields with the  
following data:

Name:  Gary K. Longsine
email:  [email protected]
Trouble Description:  (any text here)

Then pressing OK...

Yields a dialog box which says:

Trouble Report Error
Failed to Create Trouble Report.


Here is the trouble report that I tried to submit in that example:



BitPim version: 1.0.1-official
An unexpected exception has occurred.
Please see the help for details on what to do.

Traceback (most recent call last):
   File "gui.pyo", line 283, in run
   File "gui.pyo", line 158, in __call__
   File "gui.pyo", line 1860, in getdata
   File "gui.pyo", line 1843, in setupcomm
   File "commport.pyo", line 68, in __init__
   File "commport.pyo", line 97, in _openport
   File "commport.pyo", line 131, in _openusb
Exception: Failed to find usb device usb::002::002-10ab-10c5-00-00::0

Variables by last 8 frames, innermost last

Frame run in gui.pyo at line 276
               e =  <exceptions.Exception instance at 0x19c7b490>
             res =  None
            self =  <WorkerThread(BitPim helper, started daemon)>
            item =  (<gui.Request instance at 0x19c7b148>,  
<gui.Callback instance at 0x19c7b4b8>)
            call =  <gui.Request instance at 0x19c7b148>
              ex =  <exceptions.Exception instance at 0x19c7b490>
        resultcb =  <gui.Callback instance at 0x19c7b4b8>
           first =  0

Frame __call__ in gui.pyo at line 158
            self =  <gui.Request instance at 0x19c7b148>
            args =  ()
               d =  Keys []
                    {}
          kwargs =  Keys []
                    {}

Frame getdata in gui.pyo at line 1860
            self =  <WorkerThread(BitPim helper, started daemon)>
             req =  <guiwidgets.GetPhoneDialog; proxy of <Swig Object  
of type 'wxDialog *' at 0x1a56
            todo =  [(<bound method WorkerThread.rebootcheck of  
<WorkerThread(BitPim helper, started

Frame setupcomm in gui.pyo at line 1843
            name =  'usb::002::002-10ab-10c5-00-00::0'
            self =  <WorkerThread(BitPim helper, started daemon)>
        autofunc =  None
          comcfg =  Keys ['baud', 'hardwareflow', 'retryontimeout',  
'softwareflow', 'timeout']
                    {'baud': 115200, 'hardwareflow': False,  
'softwareflow': False, 'retryontimeout':
           klass =  <class commport.CommConnection at 0x2f11870>

Frame __init__ in commport.pyo at line 68
            baud =  115200
    autolistargs =  (<module 'phones.com_lglx5550' from '/ 
Applications/BitPim.app/Contents/Resources
            self =  <commport.CommConnection instance at 0x19c7b4e0>
    hardwareflow =  False
    autolistfunc =  None
         timeout =  3
       logtarget =  <WorkerThread(BitPim helper, started daemon)>
configparameters =  Keys ['baud', 'hardwareflow', 'retryontimeout',  
'softwareflow', 'timeout']
                    {'baud': 115200, 'hardwareflow': False,  
'softwareflow': False, 'retryontimeout':
    softwareflow =  False
            port =  'usb::002::002-10ab-10c5-00-00::0'

Frame _openport in commport.pyo at line 110
            baud =  115200
           dummy =  0
     description =  None
            self =  <commport.CommConnection instance at 0x19c7b4e0>
    hardwareflow =  False
         timeout =  3
    softwareflow =  False
            port =  'usb::002::002-10ab-10c5-00-00::0'

Frame _openusb in commport.pyo at line 131
       wantedbus =  '002'
            name =  'usb::002::002-10ab-10c5-00-00::0'
             bus =  <native.usb.usb.USBBus instance at 0x19c7b508>
            self =  <commport.CommConnection instance at 0x19c7b4e0>
       wanteddev =  '002-10ab-10c5-00-00'
         timeout =  3
          device =  <native.usb.usb.USBDevice instance at 0x19c7b558>
     wantediface =  0
               _ =  'usb'

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