exception when important contacts from LG VX-5500

Daniel Neuberger <[email protected]>
Newsgroups gmane.comp.mobile.bitpim.user
Message-ID <[email protected]>
Hi,

I'm trying to download my contacts from my LG VX-5500 using BitPim, but
keep getting an exception.  The phone is detected correctly by BitPim
though and I can browse the filesystem.

Whenever I try to download the contact book, it downloads all of the
contacts correctly and shows them on the "Import Phonebook Data" screen,
but after pressing "OK", I get the following exception:

-----------------------------------------------
BitPim version: 1.0.7-official
An unexpected exception has occurred.
Please see the help for details on what to do.

Traceback (most recent call last):
  File "gui.pyo", line 1784, in OnCallback
  File "gui.pyo", line 183, in __call__
  File "gui.pyo", line 140, in __call__
  File "gui.pyo", line 1383, in OnDataGetPhoneResults
  File "phonebook.pyo", line 1310, in importdata
  File "phonebook.pyo", line 1248, in populate
UnicodeEncodeError: 'ascii' codec can't encode character u'\u0300' in
position 0: ordinal not in range(128)

Variables by last 8 frames, innermost last

Frame OnCallback in gui.pyo at line 1784
           self =  <gui.MainWindow; proxy of <Swig Object of type
'wxFrame *' at 0x2b73360> >
          event =  <gui.HelperReturnEvent; proxy of <Swig Object of type
'wxPyEvent *' at 0x350e3b0

Frame __call__ in gui.pyo at line 183
           self =  <gui.HelperReturnEvent; proxy of <Swig Object of type
'wxPyEvent *' at 0x350e3b0

Frame __call__ in gui.pyo at line 140
           self =  <gui.Callback instance at 0x04E046C0>
           args =  (None, {'phonebook': {0: {'serials': [{'serial2': 1,
'serial1': 1, 'sourcetype':
              d =  Keys []
                   {}
         kwargs =  Keys []
                   {}

Frame OnDataGetPhoneResults in gui.pyo at line 1454
           self =  <gui.MainWindow; proxy of <Swig Object of type
'wxFrame *' at 0x2b73360> >
          merge =  False
      exception =  None
        results =  Keys ['categories', 'groups', 'phonebook',
'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index']
                   {'phonebook': {0: {'serials': [{'serial2': 1,
'serial1': 1, 'sourcetype': 'lgvx5
              v =  'OVERWRITE'

Frame importdata in phonebook.pyo at line 1310
     importdata =  Keys [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13,
14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31,
32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49,
50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67,
68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85,
86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102,
103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116,
117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129, 130,
131, 132, 133, 134, 135, 136, 137, 138, 139, 140, 141, 142, 143, 144,
145, 146, 147, 148, 149, 150, 151, 152, 153, 154, 155, 156, 157, 158,
159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 169, 170, 171, 172,
173, 174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186,
187, 188, 189, 190, 191, 192, 193, 194, 195, 196, 197, 198, 199, 200,
201, 202, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214,
215, 216, 217, 218, 219, 220, 221, 222, 223, 224, 225, 226, 227, 228,
229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242,
243, 244, 245, 246, 247, 248, 249, 250, 251, 252, 253, 254, 255, 256,
257, 258, 259, 260, 261, 262, 263, 264, 265, 266, 267, 268, 269, 270,
271, 272, 273, 274, 275, 276, 277, 278, 279, 280, 281, 282, 283, 284,
285, 286, 287, 288, 289, 290, 291, 292, 293, 294, 295, 296, 297, 298,
299, 300, 301, 302, 303, 304, 305, 306, 307, 308, 309, 310, 311, 312,
313, 314, 315, 316, 317, 318, 319, 320, 321, 322, 323, 324, 325, 326,
327, 328, 329, 330, 331, 332, 333, 334, 335, 336, 337, 338, 339, 340,
341, 342, 343, 344, 345, 346, 347, 348, 349, 350, 351, 352, 353, 354,
355, 356, 357, 358, 359, 360, 361, 362, 363, 364, 365, 366, 367, 368,
369, 370, 371, 372, 373, 374, 375, 376, 377, 378, 379, 380, 381, 382,
383, 384, 385, 386, 387, 388, 389, 390, 391, 392, 393, 394, 395, 396,
397, 398, 399, 400, 401, 402, 403, 404, 405]
                   {0: {'serials': [{'serial2': 1, 'serial1': 1,
'sourcetype': 'lgvx5500', 'sourceu
            dlg =  <phonebook.ImportDialog; proxy of <Swig Object of
type 'wxDialog *' at 0x585c008
              d =  Keys ['categories', 'group_wallpapers', 'phonebook']
                   {'group_wallpapers': [], 'phonebook': {0: {'serials':
[{'serial2': 1, 'serial1':
           self =  <phonebook.PhoneWidget; proxy of <Swig Object of type
'wxPanel *' at 0x3085260>
   groupwpsinfo =  []
          merge =  False
         result =  Keys [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13,
14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31,
32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49,
50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67,
68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85,
86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102,
103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116,
117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129, 130,
131, 132, 133, 134, 135, 136, 137, 138, 139, 140, 141, 142, 143, 144,
145, 146, 147, 148, 149, 150, 151, 152, 153, 154, 155, 156, 157, 158,
159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 169, 170, 171, 172,
173, 174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186,
187, 188, 189, 190, 191, 192, 193, 194, 195, 196, 197, 198, 199, 200,
201, 202, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214,
215, 216, 217, 218, 219, 220, 221, 222, 223, 224, 225, 226, 227, 228,
229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242,
243, 244, 245, 246, 247, 248, 249, 250, 251, 252, 253, 254, 255, 256,
257, 258, 259, 260, 261, 262, 263, 264, 265, 266, 267, 268, 269, 270,
271, 272, 273, 274, 275, 276, 277, 278, 279, 280, 281, 282, 283, 284,
285, 286, 287, 288, 289, 290, 291, 292, 293, 294, 295, 296, 297, 298,
299, 300, 301, 302, 303, 304, 305, 306, 307, 308, 309, 310, 311, 312,
313, 314, 315, 316, 317, 318, 319, 320, 321, 322, 323, 324, 325, 326,
327, 328, 329, 330, 331, 332, 333, 334, 335, 336, 337, 338, 339, 340,
341, 342, 343, 344, 345, 346, 347, 348, 349, 350, 351, 352, 353, 354,
355, 356, 357, 358, 359, 360, 361, 362, 363, 364, 365, 366, 367, 368,
369, 370, 371, 372, 373, 374, 375, 376, 377, 378, 379, 380, 381, 382,
383, 384, 385, 386, 387, 388, 389, 390, 391, 392, 393, 394, 395, 396,
397, 398, 399, 400, 401, 402, 403, 404, 405]
                   {0: {'serials': [{'serial2': 1, 'serial1': 1,
'sourcetype': 'lgvx5500', 'sourceu
 categoriesinfo =  [u'\u0300',
u'\u4900\u6e00\u7400\u6500\u7200\u6e00\u7300']
        retcode =  5100

Frame populate in phonebook.pyo at line 1248
       savetodb =  False
              i =  0
           self =  <phonebook.PhoneWidget; proxy of <Swig Object of type
'wxPanel *' at 0x3085260>
            cat =  Keys ['category']
                   {'category': u'\u0300'}
             pb =  Keys [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13,
14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31,
32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49,
50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67,
68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85,
86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102,
103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116,
117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129, 130,
131, 132, 133, 134, 135, 136, 137, 138, 139, 140, 141, 142, 143, 144,
145, 146, 147, 148, 149, 150, 151, 152, 153, 154, 155, 156, 157, 158,
159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 169, 170, 171, 172,
173, 174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186,
187, 188, 189, 190, 191, 192, 193, 194, 195, 196, 197, 198, 199, 200,
201, 202, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214,
215, 216, 217, 218, 219, 220, 221, 222, 223, 224, 225, 226, 227, 228,
229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242,
243, 244, 245, 246, 247, 248, 249, 250, 251, 252, 253, 254, 255, 256,
257, 258, 259, 260, 261, 262, 263, 264, 265, 266, 267, 268, 269, 270,
271, 272, 273, 274, 275, 276, 277, 278, 279, 280, 281, 282, 283, 284,
285, 286, 287, 288, 289, 290, 291, 292, 293, 294, 295, 296, 297, 298,
299, 300, 301, 302, 303, 304, 305, 306, 307, 308, 309, 310, 311, 312,
313, 314, 315, 316, 317, 318, 319, 320, 321, 322, 323, 324, 325, 326,
327, 328, 329, 330, 331, 332, 333, 334, 335, 336, 337, 338, 339, 340,
341, 342, 343, 344, 345, 346, 347, 348, 349, 350, 351, 352, 353, 354,
355, 356, 357, 358, 359, 360, 361, 362, 363, 364, 365, 366, 367, 368,
369, 370, 371, 372, 373, 374, 375, 376, 377, 378, 379, 380, 381, 382,
383, 384, 385, 386, 387, 388, 389, 390, 391, 392, 393, 394, 395, 396,
397, 398, 399, 400, 401, 402, 403, 404, 405]
                   {0: {'serials': [{'serial2': 1, 'serial1': 1,
'sourcetype': 'lgvx5500', 'sourceu
           cats =  [u'\u0300']
           dict =  Keys ['categories', 'group_wallpapers', 'phonebook']
                   {'group_wallpapers': [], 'phonebook': {0: {'serials':
[{'serial2': 1, 'serial1':
    pb_groupwps =  []
-----------------------------------------------
I also looked in the log and the last two things before the above
exception were:

21:06:19.571 ['phonebook', 'sync', 'ringtone-index', 'wallpaper-index',
'groups', 'categories', 'uniqueserial']
21:06:19.571 {'phonebook': 'OVERWRITE'}

Before that there is 405 lines that look something like:

21:06:19.555 LG-VX5500: Parse entry 405 - George P. Burdell
-----------------------------------------------

I'm using BitPim 1.07 on Windows XP connected via a Samsung USB A to
micro B data cable.  BitPim detects the phone fine, which is a LG
VX-5500 with Verizon as the carrier.

The above problem is repeatable and it doesn't matter whether I try
adding the new contacts or replacing them all.

It seems to me that everything works fine except actually saving the
contact data, which would think doesn't have anything to do with the
specific phone.

Any ideas on what I can do to get this to work?

Thanks for the help.  Let me know if you need any more information.

- Daniel

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