Re: CMS error 500

Hi

Modem log, when not defined specifically goes into bearerbox.

It is better to have it separate for each smsc. Therefore add the following
lines to you smsc/at config

#Smsc
group = smsc
smsc = at
...
log-level = 0
log-file = "/var/log/kannel/modem.log"
...

You will have an additional log with only modem info.

Also as per your /dev/ you should change:

device = /dev/ttyUSB2

to device = /dev/ttyUSB0 or device = /dev/ttyUSB1

And test which one corresponds to AT port.


Regards

Alvaro




|-----------------------------------------------------------------------------------------------------------------|
Envíe y Reciba Datos y mensajes de Texto (SMS) hacia y desde cualquier
celular y Nextel
en el Perú, México y en mas de 180 paises. Use aplicaciones 2 vias via SMS
y GPRS online
              Visitenos en www.perusms.com

On Fri, May 15, 2015 at 10:59 AM, Equipe Support <[email protected]>
wrote:

> Hi,
>
> Thank you for your help.
>
> Actually I made dmesg| grep tty  - the result :
>
>
> I have 2 ports for USB key ...
>
> Well, I very knew for me Kannel, sms sending ... but I need to make it
> work.
>
> What you meen bye "modem logs" : bearerbox log, smsbox log or minicom logs
> ?
>
> Thank you for your help.
>
> Best regards.
>
> Philippe.
>
>
>
>
> -----Original Message-----
> From: Alvaro Cornejo <[email protected]>
> To: Equipe Support <[email protected]>
> Cc: kannel_dev_mailinglist <[email protected]>, [email protected], users
> <[email protected]>
> Date: Thu, 14 May 2015 10:27:30 -0500
> Subject: Re: CMS error 500
>
> Hi
>
> It is normal that USB modems appears more than once on the tty. You should
> check which tty correspond to the AT command port. Those ports usually does
> not change, unless you remove/reinsert the usb to the PC. This is a Linux
> kernel issue, not kannels. There are some hacks on internet about how to
> remediate this.
>
> What I don't understand is what do you change with minicom?
>
> About messages not being deleted, are you talking about incomming or
> outgoing? Usually it only stores outgoing until confirmed by smsc that it
> has received then is automatically deleted. In the case of incomming, it is
> done "manually" You can try to set sim-buffering = true  to have kannel
> lokk for incomming and process them. even if you don't care about them you
> need to freeup modem memory. Just have kannel process them and send them to
> trash.
>
> bearerbox being unable to communicate with the modem could be caused by
> modem memory being full.
>
> About alerts, kannel have not a way to check this. You can however do two
> things:
>
> - Use admin interface to monitor kannel queues and generate alarms parsing
> that info.
> - Parse kannel logs to look for AT errors.
>
> Hope helps.
>
> If need more help, please post modem logs.
>
> Regards
>
> Alvaro
>
>
>
> |-----------------------------------------------------------------------------------------------------------------|
> Envíe y Reciba Datos y mensajes de Texto (SMS) hacia y desde cualquier
> celular y Nextel
> en el Perú, México y en mas de 180 paises. Use aplicaciones 2 vias via SMS
> y GPRS online
>               Visitenos en www.perusms.com
>
> On Thu, May 14, 2015 at 1:06 AM, Equipe Support <[email protected]>
> wrote:
>>
>>  Hello,
>>
>> We use Kannel v1.4.3 installed on Ubuntu server 14.04.1 with a 3G Huawei
>> E1522 USB key.
>>
>> We use Kannel only for shipments of SMS via HTTP. No reception.
>>
>> We find that for 2-3 days it works well, then the messages are stored in
>> the queue and are not sent.
>>
>> *We have 2 types of errors:*
>>
>> *1: CMS Error: unknown error 500 = -> Sim storage maybe it full?*
>>
>> *2nd: bearerbox can't connect to the USB modem.*
>>
>> We also found that in Linux, our 3G Huawei key appears 2 times: ttyUSB1
>> and ttyUSB2.
>>
>> The solution we found for now: stop Kannel services, change the modem in *minicom
>> *with ttyUSB1 or ttyUSB2, modify kannel.conf (with ttyUSBxx modem) and
>> restart bearebox and SMSBOX.
>>
>> Could you help us with this problem please? It is very important to us?
>>
>> Another thing: can we set the alerts (eg by email) when SMS messages are
>> not sent and stored in the queue?
>>
>> Thank you find enclosed our Kannel configuration file and file logs.
>>
>> Waiting for your reply.
>>
>> Best regards.
>>
>>
>>  <http://www.onlynetworks.net>
>>
>>
>