Re: [Camino] Rendering

On Thu, Mar 20, 2008 at 12:19 PM, paulc <[email protected]> wrote:
>  Part of the reason I posted this was to see if I was alone... a
>  critical piece of information needed before filing official bug
>  reports.

Not at all, that's why we have a bug triage process. The purpose of
having filed bugs is so that investigation can follow our normal
process for dealing with reported issues. There's no expectation that
someone has to verify that others see the same problem before we
investigate (and if any of our pages imply otherwise, please let us
know where so that we can change it)--if filing bugs weren't the right
way to report issues like the ones you've been posting here, then I
wouldn't have asked that you do so.

>  I obviously incorrectly assumed that "messed up" would be
>  taken as "not rendered correctly."

It was, but that's equally vague. "Not rendered correctly" could mean
anything from "the edge of some text is clipped" to "half of the page
is missing". If we don't know what we are looking for, then it's very
difficult to find it, or to know what we might try changing to
reproduce the issue if there's nothing obviously wrong with the page
when we check it. More importantly, it's impossible for us to know if
we see the same problem you are seeing if we don't know what it is you
see.

Following an established process for reporting issues and giving
enough detail that the specific issue is clear are both standard
practices for both commercial and open-source products; Camino is not
unusual in that regard. However, I'm sorry you apparently feel that
it's an unreasonable request in our case.

-Stuart