pk12util: no user certs from given nickname

"Yao, Julie" <[email protected]>
Newsgroups gmane.comp.mozilla.crypto
Message-ID <AT5PR84MB019411149837B41069A75FBBEE7E0@AT5PR84MB0194.NAMPRD84.PROD.OUTLOOK.COM> 
When I ran certutil to list certs/keys in my nssdb, it showed a couple of certificates in the db. But when I tried to use pk12util to export one of the certificates, I got:
pk12util: no user certs from given nickname

os: redhat 6.8

Thanks,
Julie
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