Re: Bugzilla installation
=?windows-1250?Q?Thorsten_Sch=F6ning?= <[email protected]>
| Newsgroups | gmane.comp.mozilla.devel.webtools |
|---|---|
| Organization | AM-SoFT GmbH IT-Systeme |
| Message-ID | <[email protected]> |
Guten Tag Mohit Patel, am Montag, 21. September 2020 um 07:54 schrieben Sie: > Hi thare i have installed bugzilla on my server. > perl modules are installed in root of cpanel but i m getting below error What does "root of cpanel" mean exactly? To install bugzilla successfully one most likely needs root access and that is mentioned in different places in the docs. https://bugzilla.readthedocs.io/en/5.0/installing/quick-start.html One of the problems with setups like yours is that Bugzilla can't easily know where required Perl packages are installed to and the following error message is telling you exactly that. Even if you successfully installed required Perl packages using CPANEL, Bugzilla can't find them. Additionally keep in mind that Bugzilla CAN NOT be installed successfully by uploading some archive somewhere and accessing it in the browser until it works. You NEED to run checksetup.pl on the shell. > Can't locate Date/Format.pm in @INC (@INC contains: . lib > /usr/local/lib64/perl5 /usr/local/share/perl5 > /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl > /usr/lib64/perl5 /usr/share/perl5) at Bugzilla/Error.pm line 24. "Date/Format.pm" is missing from the default Perl+Bugzilla include paths. In theory you cann add arbitrary directories to that path using e.g. the environment variable "PERL5LIB", but things heavily depend on your web server and stuff. https://perldoc.perl.org/perlrun.html Additionally, even if you manage to get the necessary custom directories in the include path, you still NEED to run checksetup.pl on the shell. Mit freundlichen Grüßen, Thorsten Schöning -- Thorsten Schöning E-Mail: [email protected] AM-SoFT IT-Systeme http://www.AM-SoFT.de/ Telefon...........05151- 9468- 55 Fax...............05151- 9468- 88 Mobil..............0178-8 9468- 04 AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow _______________________________________________ support-bugzilla mailing list [email protected] https://lists.mozilla.org/listinfo/support-bugzilla PLEASE put [email protected] in the To: field when you reply.