Re: Update Message on Administrators Main Page - Error

Guten Tag eko...--- via support-bugzilla,
am Donnerstag, 31. Dezember 2020 um 16:38 schrieben Sie:

> I dont believe that to be the case.  I am on the server and able to
> resolve the hostname fine and see the xml file.  I was looking at
> the IIS logs and procmon and no where do I see the request being made to get to that server.

Not seeing anything in ProcMon might be expected if RESOLVING the host
fails already. I don't think that is reflected in whatever ProcMon is
able to monitor. The only events which might make sense are settings
regarding resolving host names or files like [...]\etc\hosts. But all
of that might simply be heavily cached and therefore not recognized by
ProcMon.

> Is there a specific module that does this?  Can anyone provide any more information on this?

Bugzilla\Update.pm, especially look at "_synchronize_data". Looking at
the code, it seems that a proxy is ALWAYS considered, so check yur
IIS-environment for any proxy-related settings. Those would take
affect when running Bugzilla.

>  # If the URL of the proxy is given, use it, else get this information
>  # from the environment variable.
>  my $proxy_url = Bugzilla->params->{'proxy_url'};
>  if ($proxy_url) {
>    $ua->proxy(['http', 'https'], $proxy_url);
>  }
>  else {
>    $ua->env_proxy;
>  }

https://metacpan.org/pod/LWP::UserAgent#env_proxy

> I believe that the problem may be somewhere  with IIS because our
> old install was Apache and that worked.[...]

The workes running Bugzilla in IIS might be firewalled or something
like that as well.

Mit freundlichen Grüßen,

Thorsten Schöning

-- 
Thorsten Schöning
AM-SoFT IT-Service - Bitstore Hameln GmbH

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