Re: Bugzilla Apache Error (Permission denied at Bugzilla/Util.pm)

On Thursday, January 7, 2021 at 3:15:14 PM UTC+5:30, Thorsten Schöning wrote:
> Guten Tag RangaRajan N, 
> am Donnerstag, 7. Januar 2021 um 10:29 schrieben Sie:
> > First error: undef error - Error in tempfile() using template 
> > data/assets/.tmp.XXXXXXXXXX: Could not create temp file 
> > data/assets/.tmp.nNhvqZmzrf: Permission denied at Bugzilla/Util.pm line 125. 
> > Second error: undef error - Error in tempfile() using template 
> > data/assets/.tmp.XXXXXXXXXX: Could not create temp file 
> > data/assets/.tmp.8HMLUfG65m: Permission denied at Bugzilla/Util.pm line 125.
> Your configuration of "localconfig" regarding web server user and 
> group is most likely wrong. Checksetup sets permissions according to 
> that config, so you need to provide more details which user runs your 
> web server, what you have configured in the file, how permissions, 
> ownership etc. look in the file system of the dirs of the error 
> message right now etc. 
> 
> Mit freundlichen Grüßen, 
> 
> Thorsten Schöning 
> 
> -- 
> Thorsten Schöning 
> AM-SoFT IT-Service - Bitstore Hameln GmbH 
> 
> E-Mail: [email protected] 
> Web: http://www.AM-SoFT.de/ 
> 
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Thanks.
localconfig file has below details : 

user: root
Group : apache 

and also i have run ./checkserver.pl  to set the permissions. 

and  all the files are own by root:apache .
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