Re: Bugzilla Apache Error (Permission denied at Bugzilla/Util.pm)

Guten Tag RangaRajan N,
am Donnerstag, 7. Januar 2021 um 10:53 schrieben Sie:

> and  all the files are own by root:apache .

Because that is what checksetup.pl sets because of your configuration.
Make sure that "apache" REALLY is the group used by your web server
and your config of Bugzilla in that, keep in mind that the server
might be configured to spawn additional processes with different group
memberships. Thing of FastCGI, SuexecUserGroup and stuff like that.

Additionally look at the concretely mentioned subdir "data/assets",
that permissions of that are correct as well. Check if you are using
AppArmor or SELinux and if those might prevent your web server from
writing.

In general OWNERSHIP of the directories is only one part PERMISSIONS
for users and groups are the other. Telling us about OWNERSHIP only
doesn't help too much, when PERMISSIONS in "data/assets" might be
wrong.

Mit freundlichen Grüßen,

Thorsten Schöning

-- 
Thorsten Schöning
AM-SoFT IT-Service - Bitstore Hameln GmbH

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