RE: Issues with LDAP Configuration

Dear Thorsten,


LDAP bind is ok because LDAP bind error getting if I put a wrong password in LDAPbinddn option , so means bind is ok ,

but am not able to logon with AD accounts on web-UI.

If I put  LDAPuidattribute as userPrincipalName  below error getting,

With userPrincipalName, (username)
The login or password you entered is not valid."

With [email protected]

We received an email address ([email protected]) that didn't pass our syntax checking for a legal email address, when trying to create or update your account. A legal login name must contain local GANS usernames , eg. 'john.doe' . No @ allowed. It also must not contain any illegal characters.

Can you suggest a best solution,


From Linux console I can logon successfully to LDAP (AD) to test using LDAP Query. So the problem from the Bugzilla portal.





Best Regards,

Agi Joseph
Systems & Network Administrator
Global Air Navigation Services LLC
Tel:+971 2 5565233 * 2583
Mob:+971 50 2383530
Email:[email protected]
Web:www.gans.aero


-----Original Message-----
From: support-list <[email protected]> On Behalf Of Thorsten Schöning
Sent: Tuesday, February 15, 2022 3:59 PM
To: [email protected]
Subject: Re: Issues with LDAP Configuration

Guten Tag Agi Joseph,
am Dienstag, 15. Februar 2022 um 04:40 schrieben Sie:

> LDAPserver # 192.168.****.***
> CLDAPbinddn # CN=administrator,OU=IT,DC=gans,Dc=aero:*******
> LDAPBaseDN # OU=IT,DC=gans,Dc=aero
> LDAPuidattribute # userPrincipalName ( tried with mail, UID,etc )
> LDAPmailattribute # mail LDAPfilter # blans]k

You still need to provide more details: How do "userPrincipalName", "sAMAccountName" and "mail" look like in your AD? Simply provide some example for one test user. Additionally describe what you have input in the login form of the web-UI exactly and what the exact error message/result was. Did you input "username" or "[email protected]"
or ...?

All of this makes a lot of difference, because Bugzilla first tries to bind to AD with a special user in your setup (LDAPbinddn) and afterwards queries for the username given in the login form using "userPrincipalName". If that is found, it tries to bind again with the additionally provided password. If it's not found, e.g. because you have provided "[email protected]" while only "username" is available in "userPrincipalName", login won't be granted.

The point is that error messages and stuff might be different if e.g.
the first bind approach is already failing vs. the wrong username is entered.

Mit freundlichen Grüßen

Thorsten Schöning

--
AM-SoFT IT-Service - Bitstore Hameln GmbH Mitglied der Bitstore Gruppe - Ihr Full-Service-Dienstleister für IT und TK

E-Mail: [email protected]
Web:    http://www.AM-SoFT.de/

Tel:   05151-  9468- 0
Tel:   05151-  9468-55
Fax:   05151-  9468-88
Mobil:  0178-8 9468-04

AM-SoFT IT-Service - Bitstore Hameln GmbH, Brandenburger Str. 7c, 31789 Hameln AG Hannover HRB 221853 - Geschäftsführer: Janine Galonska


Für Rückfragen stehe ich Ihnen jederzeit zur Verfügung.

Mit freundlichen Grüßen,

Thorsten Schöning


Telefon: +49 (0)515 94 68 - 0
Fax:
E-Mail: [email protected]

AM-Soft IT-Service - Bitstore Hameln GmbH Brandenburger Straße 7c
31789 Hameln

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