index.cgi denied permission when attempting to access Bugzilla via Website
"Hunt, Ron (PERATON)" <[email protected]> Sat, 14 Dec 2024 15:43:51 +0000
| Newsgroups | gmane.comp.mozilla.devel.webtools |
|---|---|
| Message-ID | <SA1P110MB1568C3E50B82ADBB184CB3AFF539A@SA1P110MB1568.NAMP110.PROD.OUTLOOK.COM> |
--===============5659397751798614148== Content-Language: en-US Content-Type: multipart/alternative; boundary="_000_SA1P110MB1568C3E50B82ADBB184CB3AFF539ASA1P110MB1568NAMP_" --_000_SA1P110MB1568C3E50B82ADBB184CB3AFF539ASA1P110MB1568NAMP_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hello, I have just completed my install of RHEL 8, MySql 8 and Bugzilla 5.2 and ra= n .checksetup.pl script with success. When I attempt to access Bugzilla web= site via URL I am getting the following error: Internal Server Error The server encountered an internal error or misconfiguration and was unable= to complete your request. Please contact the server administrator at [email protected] to inform them = of the time this error occurred, and the actions you performed just before = this error. More information about this error may be available in the server error log. ssl_error_log: [Sat Dec 14 09:32:18.796299 2024] [cgid:error] [pid 1208958:tid 14068570525= 8752] [client 10.236.7.209:58477] AH01241: error spawning CGI child: exec o= f '/var/www/html/bugzilla-5.2/index.cgi' failed (Permission denied): /var/w= ww/html/bugzilla-5.2/index.cgi [Sat Dec 14 09:32:18.796611 2024] [cgid:error] [pid 1208958:tid 14068570525= 8752] [client 10.236.7.209:58477] End of script output before headers: inde= x.cgi I have double checked all permissions under the bugzilla-5.2 directory to e= nsure owner is root and group is apache but still no luck. I also made sure= that the current permission for the index.cgi file is set to 0750. -rwxr-x---. 1 root apache 2171 Sep 3 09:36 index.cgi I have gone through bugzilla_5.2 directory to ensure permissions are set to= owner root and group apache. Any thoughts on what else could be causing th= e permission denied error? Thanks, Ron --_000_SA1P110MB1568C3E50B82ADBB184CB3AFF539ASA1P110MB1568NAMP_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:= //www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"= > <meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)"> <style><!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Aptos;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; font-size:11.0pt; font-family:"Aptos",sans-serif; mso-ligatures:standardcontextual;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Aptos",sans-serif; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; font-size:11.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--> </head> <body lang=3D"EN-US" link=3D"#467886" vlink=3D"#96607D" style=3D"word-wrap:= break-word"> <div class=3D"WordSection1"> <p class=3D"MsoNormal">Hello,<o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal">I have just completed my install of RHEL 8, MySql 8 = and Bugzilla 5.2 and ran .checksetup.pl script with success. When I attempt= to access Bugzilla website via URL I am getting the following error:<o:p><= /o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal"><b>Internal Server Error<o:p></o:p></b></p> <p class=3D"MsoNormal">The server encountered an internal error or misconfi= guration and was unable to complete your request.<o:p></o:p></p> <p class=3D"MsoNormal">Please contact the server administrator at name@comp= any.com to inform them of the time this error occurred, and the actions you= performed just before this error.<o:p></o:p></p> <p class=3D"MsoNormal">More information about this error may be available i= n the server error log.<o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal">ssl_error_log:<o:p></o:p></p> <p class=3D"MsoNormal">[Sat Dec 14 09:32:18.796299 2024] [cgid:error] [pid = 1208958:tid 140685705258752] [client 10.236.7.209:58477] AH01241: error spa= wning CGI child: exec of '/var/www/html/bugzilla-5.2/index.cgi' failed (Per= mission denied): /var/www/html/bugzilla-5.2/index.cgi<o:p></o:p></p> <p class=3D"MsoNormal">[Sat Dec 14 09:32:18.796611 2024] [cgid:error] [pid = 1208958:tid 140685705258752] [client 10.236.7.209:58477] End of script outp= ut before headers: index.cgi<o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal">I have double checked all permissions under the bugz= illa-5.2 directory to ensure owner is root and group is apache but still no= luck. I also made sure that the current permission for the index.cgi file = is set to 0750. <o:p></o:p></p> <p class=3D"MsoNormal">-rwxr-x---. 1 root apache 2171 Sep = 3 09:36 index.cgi<o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal">I have gone through bugzilla_5.2 directory to ensure= permissions are set to owner root and group apache. Any thoughts on what e= lse could be causing the permission denied error?<o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal">Thanks,<br> Ron<o:p></o:p></p> </div> </body> </html> --_000_SA1P110MB1568C3E50B82ADBB184CB3AFF539ASA1P110MB1568NAMP_-- --===============5659397751798614148== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline _______________________________________________ support-list mailing list [email protected] https://lists.bugzilla.org/listinfo/support-list --===============5659397751798614148==--