Netscape Feedback Quality Agent

Alex Beauroy <[email protected]>
Newsgroups gmane.comp.mozilla.devel.windows
Organization Another Netscape Collabra Server User
Message-ID <[email protected]> 
Hi there !!!
Every time my Mozilla crashes I have a  connection with Microsoft to 
report the error.
But the Netscape Quality Agent goes  with various different status like 
"Sending" then after "Receiving" & at the end it says he could not reach 
destination.
How do I set the Netscape Quality agent feedback in a way that it works 
properly???
Thanks in advance
Best Regards
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