Re: Would like to write Thunderbird Help documentation

Rod Whiteley wrote:
> Tonya Marshall wrote:
>> I would very much like to help with writing...
> 
> It sounds like a good idea.  Is something holding you back?
> 
> Perhaps it would help if you provide much more detail about the kind of 
> thing you want to do.
> 
> Or perhaps it would help if you ask some direct questions.
> 
Finding the help I want in TB Help is hard. I go from one source to 
another. A central Help would be nicer with a good search engine. Not 
everyone approaches search the same way.

Have clear, concise directions without a lot of tech asides; directions 
that go from point A to point B, C, etc.

Explanations of the items in the Menus in TB to begin with would be very 
nice.

I frequent the Firefox (actually says Firebird) and Thunderbird 
newsgroups and get most of my questions answered there. Most people new 
to programs such as FF and TB do not know how to access a newsgroup, nor 
do they know how to use one. Accessing the secnews server is a process 
in and of itself: SSL, which port, etc. Many of the same questions are 
asked over and over.

I was lucky enough to find this link to the kb upgrade. Anyone new to 
the program would be hard pressed to find it.
http://kb-upgrade.mozillazine.org/Main_Page#Mozilla_Thunderbird

Thunderbird is far behind Firefox in its documentation. It’s such a nice 
mail/news program that I would like for it to be up there with FF. It 
reminds me of the mail/news program that was in Netscape Communicator 
4.7x and that was my very favorite of the Netscape series.

What I would like to do is to write clear, concise instructions and 
submit them somewhere for approval. I, of course, would need to write 
out an outline and plan the project and find out what is already 
addressed. I am semi retired now and have time to pursue a project such 
as this. Finding out what has already been done would be very helpful. I 
don’t plan to rewrite the entire Help and would like to find out what 
needs to be addressed the most urgently and start from there.


-- 
Tonya Marshall
Get Firefox! Rediscover the web.
http://www.mozilla.org/products/firefox/