Re: Firefox collides with Windows Explorer

Wolf K <[email protected]> Wed, 3 Feb 2021 09:12:41 -0500
Newsgroups gmane.comp.mozilla.general
Message-ID <[email protected]>
On 2021-02-03 08:17, Leo L te Braake wrote:
> Hi,
> 
> I'm new here, and not aware of group do's and don'ts....
> 
> Since a few months I have problems downloading any file from any 
> website. The browser simply completely disappears on the moment I start 
> navigating to the folder where I want the file to land.
> 
> No problem in Google Chrome
> 
> Yesterday I wanted to upload a file to our Joomla website using the 
> Phoca Download Plugin to make it available. This process also involves 
> navigating an explorer window to the folder where my file resides, and 
> again the complete browser vanished.
> 
> Again, no problem in Google Chrome.
> 
> Firefox is as always up to date. I have uninstalled it and then 
> reinstalled, but the problem did not go away.
> 
> Please, help!
> 
> Leo
> 
> 

Uninstall/reinstall preserves personal data and customisation. So if 
there is any corruption in there that's causing the problem, it will be 
preserved, too. The only cure that's worked for me is a complete 
uninstall followed by an install from a fresh download. (I use Revo 
Uninstall, but there are others).

That requires saving the Profile and  copying all or part of its 
contents into the new Profile created by the fresh install. Search 
online for "moving thunderbird profile to new computer" for help.

Best,

-- 
Wolf K
"You know, doing what is right is easy. The problem is knowing what is 
right." Lyndon B. Johnson