Re: Wow.

On 16.08.2011 09:43, Ron Hunter wrote:

 --- Original Message ---

> On 8/16/2011 9:38 AM, Jay Garcia wrote:
>> On 16.08.2011 09:33, Ron Hunter wrote:
>>
>>   --- Original Message ---
>>
>>> On 8/16/2011 2:28 AM, Asa Dotzler wrote:
>>>>
>>>>
>>>> Ron Hunter wrote:
>>>>> On 8/15/2011 10:12 PM, Asa Dotzler wrote:
>>>>>>
>>>>>>
>>>>>> Ron Hunter wrote:
>>>>>>> On 8/15/2011 7:41 PM, Asa Dotzler wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>> Ron Hunter wrote:
>>>>>>>>> On 8/15/2011 3:43 PM, Asa Dotzler wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> WebDawg wrote:
>>>>>>>>>>
>>>>>>>>>>> Somehow this just seems like you are removing something that
>>>>>>>>>>> someone
>>>>>>>>>>> like me might look for every once in a while. So now. Instead of
>>>>>>>>>>> going to help about. I have to google search the place to get my
>>>>>>>>>>> version number.
>>>>>>>>>>>
>>>>>>>>>>> about:whatever.
>>>>>>>>>>
>>>>>>>>>> Help->Troubleshooting. Same number of clicks as before. (About's
>>>>>>>>>> location isn't even consistent across Chrome, IE, and Opera.)
>>>>>>>>> I would be happier if I didn't have to scroll to get to the
>>>>>>>>> version/build info, though.
>>>>>>>>
>>>>>>>>
>>>>>>>> Version info and build ID are both well above the fold on even
>>>>>>>> rather
>>>>>>>> small windows.
>>>>>>>>
>>>>>>>> - A
>>>>>>>
>>>>>>> They are below the extensions list, so if a user has a lot of
>>>>>>> extensions, it will be on the second page, at least. any chance
>>>>>>> of it
>>>>>>> being moved to the top section?
>>>>>>
>>>>>> They are not below the extensions list. They are above the extensions
>>>>>> list. The name and the version are the first two items on the page.
>>>>>>
>>>>>> - A
>>>>>
>>>>> Since the version tells only a part of the story, we need the build id
>>>>> in order to be sure just what is going on for a support issue. It is
>>>>> essential that we know, for support, exactly what the user is working
>>>>> with.
>>>>
>>>> And that's the third item on the page, right after the name and the
>>>> version. I really don't get where you're coming from here. Are you even
>>>> using Firefox or are you trolling me?
>>>>
>>>> - A
>>> Here is what I see:
>>>
>>>
>>>              Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20100101
>>> Firefox/6.0
>>>
>>> So, where is the build id?
>>>
>>
>> In the URL window type about:support
>>
>> Scroll down to:
>>
>> browser.startup.homepage_override.buildID    20110811165603
>>
>> The value is the buildID
>>
>>
>>
> I know, that's what Asa seems to be missing.  The build id does NOT
> appear in my UA.
> 

Best I can remember the buildID is different from the version numbers in
the UA string and always has been - I think.

-- 
*Jay Garcia - Netscape Champion*
www.ufaq.org
Netscape - Firefox - SeaMonkey - Thunderbird