Re: you want to change user expectations

On 8/16/2011 1:07 PM, Asa Dotzler wrote:
> Panda wrote:
>> Actually I am dissappointed that the UI team aims to change user
>> expectations.
>
> I'm not really sure how to respond to this.
>
> It's my opinion that a primary role of a UI/UX designer is to make life
> easier for users. If a user's expectation is that something is
> difficult, and the UX folks want them to have an experience that's not
> difficult, you think that's disappointing?
>
> - A
I think the problem is that users don't always perceive the new way of 
doing things as easier, given that most people instinctively resist 
change, and don't like to change their habits.