Re: Removing Firefox Version Number

Matt wrote:

> I'll just toss my two cents into this.
> I've come across people that don't even know that they're running
> Firefox. There are plenty of grandparents out there that just call the
> browser AOL, Netscape, internet explorer, or even Google regardless of
> which one it is because they just don't know. When providing phone
> support for these types of users, it is essential that all browsers
> have the basic version information in the same place.
>

Too late for that.

Firefox 3.6: Help->About
Firefox 4+: Firefox menu->Help->About
IE 6-8: Help->About
IE 9: Gear menu->About
Chrome: Wrench menu->About
Safari: Gear menu->About
Opera: Opera menu->Help->About

And that's just on Windows browsers. Mac browsers are different and 
Linux browsers are different. Oh, and let's not even get started about 
Android, and iOS browsers, and the differences between those browsers on 
phones and tablets.

It's a fantasy that these are all in the same place. You can't just tell 
a casual user "hunt around your menus until you see the word "about". 
You already have to tell them where to look so you're starting out 
forking the directions for each browser anyway.

- A