Re: Wow.

[email protected] wrote:
> <[email protected]>  wrote in message
> news:[email protected]...
>> Fx misrepresents the version and the UA for beta builds even in
>> about:support
>
> To clarify, the UA is not at issue, but the user should be able count on
> getting an accurate version (one that is unique to the release) at least
> from about:support, never mind about.  Now that you've made it clear that
> even about:support can't be trusted, to guarantee an accurate version you
> have to open about:buildconfig, open the changeset uri on a remote site, and
> note the most recent (among several) release tag (e.g. FIREFOX_6_0_RELEASE).
> Crazy, considering that a simple and universal help->about used to suffice.


I think you should go back and re-thing this. Your argument here is 
absurd and a misrepresentation of what I said. The first item in the 
About->Troubleshooting window is the *Name* of the product. The second 
item is the *Version* of the product. The third item is the *User Agent 
String* for the product. If that's all you need, that's all you get. 
These three pieces of information cover the most basic of 
troubleshooting needs.

f you want to dig deeper, because you've got a difficult issue to 
troubleshoot, you can scroll down the page and get even more useful 
information for troubleshooting.

This page was designed by the people who do more Firefox support than 
anyone in the world, the Firefox support team. They know what they're 
doing. If this proposed change was going to cause the support headache 
that you're pretending it will, then surely the Firefox user support 
team would be complaining first and most loudly.

- A