Re: My usability experience - Asa Dotzler should be fired

Chris Eaton wrote:
> On Aug 16, 8:17 pm, Asa Dotzler<[email protected]>  wrote:
>> [email protected] wrote:
>>
>>> I'm both in the power user and enterprise camp
>> Ah. OK. So not really representative of most Mozilla users? That's
>> useful information for this discussion and this usability newsgroup.
>>
>> - A
>
> You do realize that grandma got FF because a power user put it there,
> right? The people you're dismissing and insulting are your best
> marketing tool.
>
> Chase them off, and they start changing grandma's browser to something
> else you'll find the other users you apparently care so much about
> following. It doesn't make sense, particularly for something as minor
> as a version number in a dialog box that nobody who isn't a power user
> *ever* uses.

I'm sorry if you feel it's insulting. I think it's relevant though. It 
turns out that we're trying really really hard to build a browser that's 
perfect for your grandma and my neighbor who's an aerospace engineer but 
doesn't spend a lot of time on the Web.  We're not trying to build a 
browser for ourselves that's perfect for our use case "out of the box". 
  I don't think it's insulting to say that. The good news for power 
users like you and me, are that Firefox is customizable. We can make it 
work the way we want it to.

As far as enterprise features goes, there is a discussion going on in a 
dedicated forum that would be a far better audience with which to share 
your enterprise concerns. You can continue to share them here, but they 
won't have the impact they could if you were in the appropriate forum.

Putting enterprise aside, you and I are power users and we will manage 
what ever happens because Firefox is very focused on customizability. 
But most regular people don't do a lot of customizing and basically 
"take what's handed them" and so we absolutely do need to be thinking 
about how to make the default Firefox behave in ways that are empowering 
for those regular people.

- A