Re: My usability experience - Asa Dotzler should be fired
Steve <[email protected]>
| Newsgroups | gmane.comp.mozilla.ui |
|---|---|
| Organization | http://groups.google.com |
| Message-ID | <728eeae9-8264-4fd1-be77-be9c154a286a@g39g2000pro.googlegroups.com> |
On Aug 17, 11:04 pm, Asa Dotzler <[email protected]> wrote: > Chris Eaton wrote: > > But how does this help my parents, or grandma, or anybody else like > > them? Those people don't go to Help> About. To test this out I > > actually called my parents and asked them what version of FF they use. > > Well, I actually dealt with half a dozen people last month who read > about the new 5.0.1 release and were upset [...] confused [...] distrustfull > of Firefox because [...] the thing they read on the Web [...] Good argument against the current impact of "rapid-release" strategy as implemented by Mozilla. EPIC MARKETING FAIL. > I had another interesting encounter with an irate Linux user who [...] > thought we were ignoring Linux and leaving it behind on an older version. Good argument against the current impact of "rapid-release" strategy as implemented by Mozilla. EPIC MARKETING FAIL. > > Your grandma might not open that dialog, but plenty of people do [...] > not trust Firefox when Firefox is telling them they're up to date. Good argument against the current impact of "rapid-release" strategy as implemented by Mozilla. EPIC MARKETING FAIL. > > And this is just starting to be a problem. A year from now when we've > shipped a dozen or so rapid releases, we'll have even more [...] > outdated articles on the web [...] Good argument against the current impact of "rapid-release" strategy as implemented by Mozilla. EPIC MARKETING FAIL. Sorry to repeat myself... but this is ridiculous. PATIENT: "Doctor, my arm hurts when I do this." DOCTOR: "Well stop doing that." We are reacting to the impact of the current Mozilla strategy, as evidenced by this "bad idea". It is perfectly reasonable to assert that removing the version number is a BAD IDEA because a BROWSER is not a WEBAPP. It is perfectly reasonable to shift the argument from the impact to "Grandma" to the impact on developers who will use it as an excuse NOT TO RESPECT ESTABLISHED NORMS AND MODALITIES IN FAVOR OF INEFFECTIVE AND UNPROVEN TRENDS. Putting the version number in there, and dealing with the impact thereof is PART OF THE JOB. Seriously.