Re: you want to change user expectations

On 2011-08-17 02:04, Steve wrote:
> On Aug 16, 11:07 am, Asa Dotzler<[email protected]>  wrote:
>> Panda wrote:
>>> Actually I am dissappointed that the UI team aims to change user
>>> expectations.
>>
>> I'm not really sure how to respond to this.
>>
>> It's my opinion that a primary role of a UI/UX designer is to make life
>> easier for users. If a user's expectation is that something is
>> difficult, and the UX folks want them to have an experience that's not
>> difficult, you think that's disappointing?
>>
>> - A
>
> The argument is not about innovation.  It is about usability.  I
> refused the update today for very good reasons... the last two "major
> updates" have sorely disappointed on that front.  Unfortunately, when
> someone like me comes to take the time to find out why, I find that
> the problem is much more serious and much deeper than a simple
> "bug"...
>

I am losing track of what this argument is about at this point. You say 
that you refuse updates to Firefox for good reasons, implying 
disappointments in (changed) usability.

But the reality is, no matter what browser (or software in general) you 
choose, you will experience changes -- even if you stay on LTS builds 
for as long as possible, you will periodically find yourself upgrading 
for security reasons.

I'd like to understand what are you proposing Mozilla should do -- stop 
trying to improve usability for the ever growing internet population for 
the sake of maintaining status quo for the existing population? If that 
were our philosophy for the last 12 years, the web would be very 
stagnant and we wouldn't even have pop-up blocking today, or even tabs.

Maybe I'm misunderstanding the points you're trying to make?