Re: you want to change user expectations

On Aug 18, 5:52 pm, David Tenser <[email protected]> wrote:
> On 2011-08-17 02:04, Steve wrote:
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> > On Aug 16, 11:07 am, Asa Dotzler<[email protected]>  wrote:
> >> Panda wrote:
> >>> Actually I am dissappointed that the UI team aims to change user
> >>> expectations.
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> >> I'm not really sure how to respond to this.
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> >> It's my opinion that a primary role of a UI/UX designer is to make life
> >> easier for users. If a user's expectation is that something is
> >> difficult, and the UX folks want them to have an experience that's not
> >> difficult, you think that's disappointing?
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> >> - A
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> > The argument is not about innovation.  It is about usability.  I
> > refused the update today for very good reasons... the last two "major
> > updates" have sorely disappointed on that front.  Unfortunately, when
> > someone like me comes to take the time to find out why, I find that
> > the problem is much more serious and much deeper than a simple
> > "bug"...
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> I am losing track of what this argument is about at this point. You say
> that you refuse updates to Firefox for good reasons, implying
> disappointments in (changed) usability.
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> But the reality is, no matter what browser (or software in general) you
> choose, you will experience changes -- even if you stay on LTS builds
> for as long as possible, you will periodically find yourself upgrading
> for security reasons.
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> I'd like to understand what are you proposing Mozilla should do -- stop
> trying to improve usability for the ever growing internet population for
> the sake of maintaining status quo for the existing population? If that
> were our philosophy for the last 12 years, the web would be very
> stagnant and we wouldn't even have pop-up blocking today, or even tabs.
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> Maybe I'm misunderstanding the points you're trying to make?

Did it ever occurred to you that maybe, just maybe you should do what
always worked for those 12 years? Everything was nice all the way to
FF 4

X.Y.Z version with Major, significant and small changes? You know, a
sane release cycle?

There is nothing wrong with some evolutionary changes once in a while.
But random ''feature'' addition is definitively not a step forward.

I know, you think you are hip with that webapp crap. Then why dont you
go develop a webapp then? This is a fully featured application that is
installed on MY computer and I now I have to choose between being
insecure of letting you guys push whatever ''feature'' that you feel
like adding that day. That is the primary reason why I dont use chrome
and never will even if its faster.

MS should thank you for forcing people back to IE.

Oh and letting your employees go around with that smug attitude aint
helping. If somebody representing Mozilla cant stop answering in that
condescending way to other IT professionals he should hush up. I sure
know that if I talked like that to a client I would be fired faster
than I can empty my desk.

To answer your question: If that is the kind of ''innovation'' that
you can come up with, you better stick to fixing bugs.