Re: Removing Firefox Version Number

On 8/20/2011 2:12 AM, Tony Mechelynck wrote:
> On 20/08/11 05:30, Asa Dotzler wrote:
> [...]
>> I too have triaged bugs in Bugzilla. As a matter of fact, I pretty much
>> invented volunteer triage in Bugzilla. So, I can certainly put myself in
>> your shoes and I can imagine a few cases where we might get a less good
>> bug report by not having the version number in the About dialog.
>>
>> But, I think we're actually getting a much better class of bugs overall
>> by directing users consistently to use the Troubleshooting page and by
>> offering other not-Bugzilla feedback mechanisms for the kind of person
>> who isn't going to understand what we need in a bug report or how to get
>> information from the Troubleshooting page.
>>
>> If this is not the case, then we should be focused on improving the web
>> tools to automatically or through specific requests, get us better
>> information -- and not sweating the edge cases.
>>
>> - A
>
> Well, in that case (maybe this remark is off-topic for _this_ thread but
> I'm not even sure) let's give some more love to the troubleshooting page
> too, don't you think? Its clipboard output is _ugly_. The MR-Tech
> Toolkit extension (which I haven't yet re-enabled because of all the
> difficulties it has had keeping up with the new add-ons manager) used to
> produce a bee-yoo-tiful summary of data about the browser and about
> installed extensions, all in HTML and that could be written to a file
> (for attachment to a bug, for instance). Couldn't we do something in
> that spirit? It would be incomparably more readable than what
> about:support dumps to the clipboard at the moment.
>
> Best regards,
> Tony.

I agree that aspect needs a bit more work.  It should produce plain text 
output to the clipboard that is neatly formatted for readability.