Re: Removing Firefox Version Number

Greywolf wrote:
 > On 20/08/2011 12:30 AM, Asa Dotzler wrote:
 >> Steve wrote:
 >>> The most common question users have when they access the About
 >>> dialog is "What version of the software do I have?". A distant
 >>> second may be "Am I running the latest version of the software?".
 >>
 >> You have data for that? I'd love to read it.n[...]
 >
 > I'm one. I've used the version number off and on in attempts to help
 > confused people like me, to ensure that whatever experience I
 > reported would work for them.

Hi Greywolf. I too am one. I've used the version number many times in 
the past to find out if one of my friends or family were on an old 
version of Firefox because my first step in troubleshooting is almost 
always to make sure they're up to date.  Firefox has made this much 
easier for me. My friends and family will always be up to date now and I 
can skip that step most of the time and jump right to the next level of 
troubleshooting with them.  That usually involves asking them which 
add-ons they have installed and what preferences they have set. I can 
get that information from them quite easily now, thanks to the amazing 
Troubleshooting page which tells me almost everything I need to know to 
help them with troubleshooting.

- A