Re: My usability experience - Asa Dotzler should be fired
clay <[email protected]> Sun, 21 Aug 2011 22:41:48 -0700
| Newsgroups | gmane.comp.mozilla.ui |
|---|---|
| Message-ID | <[email protected]> |
Asa Dotzler wrote: > > > Chris Eaton wrote: >> On Aug 16, 8:17 pm, Asa Dotzler<[email protected]> wrote: >>> [email protected] wrote: >>> >>>> I'm both in the power user and enterprise camp >>> Ah. OK. So not really representative of most Mozilla users? That's >>> useful information for this discussion and this usability newsgroup. >>> >>> - A >> >> You do realize that grandma got FF because a power user put it there, >> right? The people you're dismissing and insulting are your best >> marketing tool. >> >> Chase them off, and they start changing grandma's browser to something >> else you'll find the other users you apparently care so much about >> following. It doesn't make sense, particularly for something as minor >> as a version number in a dialog box that nobody who isn't a power user >> *ever* uses. > > I'm sorry if you feel it's insulting. I think it's relevant though. It > turns out that we're trying really really hard to build a browser that's > perfect for your grandma... When I got the call from my dad that went something like: "Remember that update button you told me never to click?" And I had to go over and tweak Thunderbird so it resembled something they could use again. And tweak mom and dad, so they could understand how use it again... On second thought, they do feed me fillet mignon whenever I go over so maybe this fast track is a good thing? Think I'll email dad and tell him to update Firefox. Steak sounds good.