Samsung A13 not detected by DigiKam on Windows

Hello,

I am trying to find an app to import and sort images that will work on 
both Windows 10 and Linux (Mint 22).

I am trialing DigiKam on both platforms, and I am running to a problem 
on both, in which the Samsung A13 is not being auto-detected by DigiKam. 
DigiKam says to contact you.

I have tried every possible combination of setting the phone USB to 
Transferring Images or Transferring files, before opening DigiKam and 
After opening DigiKam, and the phone will be detected. Also, I do not 
get an "auto-detect" button displayed, and the user guide says I should. 
I don't know if this is a DigiKam error, or if it is not being displayed 
because gPhoto is not detecting the phone.

Could you offer me some guidance please, and I hope that this does not 
turn into both of you blaming the other, with me stuck in the middle!

I hope you can help,

Grace.


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