Unable to play tracks from zen touch in gnomad2 or banshee: redux

hi

i think i posted this problem some time ago, but ran into some kind of 
personal drama that prevented me from resolving it at the time:

i am not able to play tracks from my zen touch player inside gnomad2 or 
banshee - i am using the latest versions of both softwares, plus the 
latest version of libnjb. i can, however, play tracks from the zen touch 
using njstream (via bmp). when i try to play a song in gnomad2, it shows 
the track progressing, but there is no sound. when i try to play a song 
in banshee (which now includes libnjb support!!), it will list my 
tracks, but say that they are either copy-protected (they're not) or the 
device isn't supported (it is).

i think linus told me how to troubleshoot this months ago, but i can't 
find the emails ... can i get some help again, please?

btw - i am able to transfer songs to and from the zen touch with no dramas.

shayne o'connor


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