Re: Matroska Splitter

You may contact CoreCodec for that, as they keep developping CoreAVC I
think they are also updating Haali's Splitter accordingly.

On Fri, Nov 18, 2011 at 9:31 PM, Aaron Griffin
<[email protected]>wrote:

> Hello,****
>
> ** **
>
> My name is Aaron Griffin.  We are using your product along with the Core
> AVC Codec.  We are getting a Splitter Crash that is taking place.  I wanted
> to speak with someone concerning this.  In addition, I would like to verify
> the version of the Haali Splitter that I have.  How would I proceed with
> verifying that information?  I have just received version 1.11.288.0.  I
> would like to verify if this is different from the version I currently have
> installed.  Below is some information associated with the crash.****
>
> ** **
>
> Alert Description: A Critical Error has occurred.****
>
> Alert Condition:  ****
>
>  Alert subject: Advanced Event****
>
> Log: application****
>
> Type: error****
>
> Event ID: 32972****
>
> Alert Group:      RAC Managed Svc****
>
> Generated:        11/17/2011 10:21 PM****
>
> ----------------------------------------------------------------------****
>
> Computer:  RAC-110907-8328****
>
> Date/Time: 2011-11-17 22:20:48****
>
> ** **
>
> Event Log: application****
>
> Type:      Error****
>
> Source:    RP_PlayerSvc2****
>
> Category:  ****
>
> Event:     32972****
>
> ** **
>
> Message:****
>
> ** **
>
> Critical Error Information:****
>
> Application:        c:\Program Files\Reflect
> Systems\ReflectPlayer\RP_PlayerSvc2.exe****
>
>   File Size:        1777152****
>
>   File Version:     5.6.50.0****
>
>   Product Version:  5.6.50.0****
>
> Exception code:     0xC0000005****
>
> Exception desc:     Attempt to read from an invalid address (0x00000111).*
> ***
>
> Address:            0x08047F3B****
>
> Last Win32 Err:     0x00000006****
>
> Description:        The handle is invalid.****
>
> ** **
>
> Time:               11/17/2011 22:20:48.529 ****
>
> GMTime:             11/18/2011 03:20:48.529 ****
>
> Run time:           3 days 8 hours 57 minutes 40 seconds.****
>
> Process Handles:    15882****
>
> System Handles:     26107****
>
> System Threads:     581****
>
> System Processes:   49****
>
> Physical Memory:    521518****
>
> Memory Available:   377103****
>
> Display Devices:****
>
>   NVIDIA GeForce 210 (\\.\DISPLAY1)****
>
>   NVIDIA GeForce 210 (\\.\DISPLAY2)****
>
> ** **
>
> ** **
>
> Stack Trace:****
>
> (0x08047F3B) [0001:00016F3B] c:\Program Files\Haali\MatroskaSplitter\
> splitter.ax****
>
> (0x08081F27) [0001:00050F27] c:\Program Files\Haali\MatroskaSplitter\
> splitter.ax****
>
> (0x08083141) [0001:00052141] c:\Program Files\Haali\MatroskaSplitter\
> splitter.ax****
>
> (0x08083BBB) [0001:00052BBB] c:\Program Files\Haali\MatroskaSplitter\
> splitter.ax****
>
> (0x0806D997) [0001:0003C997] c:\Program Files\Haali\MatroskaSplitter\
> splitter.ax****
>
> (0x77C237F5) [0001:000627F5] C:\Windows\SYSTEM32\ntdll.dll****
>
> (0x77C237C8) [0001:000627C8] C:\Windows\SYSTEM32\ntdll.dll****
>
> ** **
>
> If you would please follow up with me at your convenience, I would greatly
> appreciate it.  I look forward to hearing from you.  Have a great day!****
>
> ** **
>
> Thank you,****
>
> ** **
>
> ** **
>
> *Aaron Griffin** *| *Support Engineer | Reflect Systems, Inc.*****
>
> *9400 N. Central Expressway, Suite** **550 | Dallas, TX 75231*****
>
> *Office:  214-413-3219  ǀ  Cell:  469-487-8550*****
>
> *[email protected] | www.reflectsystems.com*****
>
> [image: Description: Description: cid:_2_078AFCC4078AFA7000485DC986257781]
> ****
>
> ** **
>



-- 
Steve Lhomme
Matroska association Chairman

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