Firmware version of Polycom Viewstation MP?

The VAR installing our new ISDN-driven VOIP system is obligated to
provide our Polycom Viewstation MPs a connection to the world, so they
can dial out throuh the new phone router, and so callers can dial into
our new VOIP system and reach the Viewstations.  

The service engineer doing the install wants us to "upgrade the
firmware" as "version 3 does not support" his manufacturer's video
connectivity.  However, the Viewstations have the version 7.52
software right out of the box, and 7.54 is the current release.

Are we talking apples and oranges? Is there firmware independent of
the current 7.54 software?

Thank you kindly for your on-topic response.





Archives of past messages are available by selecting My Groups | polycom-video-conference | Messages after logging in at http://www.YahooGroups.com 
Yahoo! Groups Links

<*> To visit your group on the web, go to:
    http://groups.yahoo.com/group/polycom-video-conference/

<*> To unsubscribe from this group, send an email to:
    [email protected]

<*> Your use of Yahoo! Groups is subject to:
    http://docs.yahoo.com/info/terms/