[marketing-dev] Re: OpenOffice.org to become an Apache Foundation Incubator Project

Ian Lynch <[email protected]> Thu, 2 Jun 2011 18:37:04 +0100
Newsgroups gmane.comp.openoffice.devel.marketing
Message-ID <[email protected]>
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On 2 June 2011 16:42, Gozarks <[email protected]> wrote:

> Hello again... and thank you (everyone) for keeping this whole
> conversation so open and dynamic. As I have been listening, one key
> question has evolved for me: Where do I fit in? This because, as
> previously noted, I am not a coder... my expertise is marketing... and
> I got involved with OOo because I LOVE the applications, am a devout
> proponent of 'openness' (in comminication, self-governance, etc.), and
> I genuinely appreciate worthwhile opportunities to contribute what I
> know in the hopes of somehow 'making the world a better place'.
>
> That said, and Bernhard having raised the topic of OOo's "large area
> of non-coding community," in context of Simon's encouragement that
> non-coders who feel they have been significant conributors to OOo
> should feel welcome to request inclusion in the Apache incubator
> project, please allow me to share the following:
>
> For starters, I do not consider myself a 'significant contributor' to
> OOo, however (and I say this with utmost respect), it seems to me that
> this is more of a 'glitch' (or a 'bug' if you will) in 'the management
> system' that has been operational in OOo.
>
> About which I rush to add that I do not see this as the 'fault' of any
> one person or group of people but more like a natural and (to some
> degree) necessary part of the process of organizational growth and
> community development, that may (once identified) be corrected and
> improved... much the same way y'all engineer 'patches' to fix bugs in
> programs.
>
> In this regard I would respectfully suggest that the 'bug' I see is
> that while OOo has a comprehensive 'marketing' community, as I am
> aware of things the vast majority of the folks who are involved with
> and make critical decisions about such projects as graphic design,
> news release authoring, website design (user interface) and the
> development of promotional strategy are not and have never worked as
> professionals in any of these fields.
>
> That is, as I am aware (and please correct me if I am wrong) most of
> the folks who are doing this 'marketing' work have vast professional
> expertise in coding and the complexities of sophisticated
> technological engineering, yet they are 'trying' to do a job
> (marketing) which requires an equally sophisticated yet substantively
> different set of 'complex engineering skills' and thus things which
> should (in terms of state-of-the-art marketing practice) be routinely
> done are unknown, trivialized or overlooked.
>
> And again respectfully, I find this especially true in terms of the
> OOo marketing community's (lack of?) a comprehensive plan to
> 'outreach' to the non-coding 'end users' of the programs. That is,
> every nuance of marketing (promotional materials, conferences, news
> releases) that I have been aware of over these past several  years has
> been dedicated to and focused on 'coders'... which I personally see as
> a major glitch because it represents to me a 'disconnect' between the
> folks who are 'creating the tool' and the folks who are 'using the
> tool' to do work... (even though ALL of you use OOo 'to do work',
> respectfully, none of us are 'typical end users'.
>
> And my major concern about this is that over the long haul the
> 'product' will no longer 'meet the needs' of the typical consumer.
>
> But then hey, like I said, I do not see myself as a significant
> contributer to OOo. Just offering a personal perspective... (((hugs)))
> ~Christine
>

Hi Christine,

I think it is more complicated. John Mcreesh constructed a very detailed
marketing plan - some would say overly so. Some marketing volunteers were
technically savvy but by no means all. Some had qualifications/experience in
marketing others none.  Some marketing initiatives worked well with no
budgets others didn't. I understand the point that over-focus on code can
lose sight of the fact that the code is not much use if no-one uses it. My
own quest has been to try and find a sustainable business model that could
generate resources for marketing because at the time there was resource from
Sun for developers but not for marketing. Things change. Under Apache I
don't see that the situation for resources for marketing will be a lot
different.
-- 
Ian

Ofqual Accredited IT Qualifications
The Schools ITQ

www.theINGOTs.org +44 (0)1827 305940

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On 2 June 2011 16:42, Gozarks <span dir=3D"ltr">&lt;<a href=3D"mailto:gozar=
[email protected]">[email protected]</a>&gt;</span> wrote:<br><div class=3D"gmai=
l_quote"><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;borde=
r-left:1px #ccc solid;padding-left:1ex;">
Hello again... and thank you (everyone) for keeping this whole<br>
conversation so open and dynamic. As I have been listening, one key<br>
question has evolved for me: Where do I fit in? This because, as<br>
previously noted, I am not a coder... my expertise is marketing... and<br>
I got involved with OOo because I LOVE the applications, am a devout<br>
proponent of &#39;openness&#39; (in comminication, self-governance, etc.), =
and<br>
I genuinely appreciate worthwhile opportunities to contribute what I<br>
know in the hopes of somehow &#39;making the world a better place&#39;.<br>
<br>
That said, and Bernhard having raised the topic of OOo&#39;s &quot;large ar=
ea<br>
of non-coding community,&quot; in context of Simon&#39;s encouragement that=
<br>
non-coders who feel they have been significant conributors to OOo<br>
should feel welcome to request inclusion in the Apache incubator<br>
project, please allow me to share the following:<br>
<br>
For starters, I do not consider myself a &#39;significant contributor&#39; =
to<br>
OOo, however (and I say this with utmost respect), it seems to me that<br>
this is more of a &#39;glitch&#39; (or a &#39;bug&#39; if you will) in &#39=
;the management<br>
system&#39; that has been operational in OOo.<br>
<br>
About which I rush to add that I do not see this as the &#39;fault&#39; of =
any<br>
one person or group of people but more like a natural and (to some<br>
degree) necessary part of the process of organizational growth and<br>
community development, that may (once identified) be corrected and<br>
improved... much the same way y&#39;all engineer &#39;patches&#39; to fix b=
ugs in<br>
programs.<br>
<br>
In this regard I would respectfully suggest that the &#39;bug&#39; I see is=
<br>
that while OOo has a comprehensive &#39;marketing&#39; community, as I am<b=
r>
aware of things the vast majority of the folks who are involved with<br>
and make critical decisions about such projects as graphic design,<br>
news release authoring, website design (user interface) and the<br>
development of promotional strategy are not and have never worked as<br>
professionals in any of these fields.<br>
<br>
That is, as I am aware (and please correct me if I am wrong) most of<br>
the folks who are doing this &#39;marketing&#39; work have vast professiona=
l<br>
expertise in coding and the complexities of sophisticated<br>
technological engineering, yet they are &#39;trying&#39; to do a job<br>
(marketing) which requires an equally sophisticated yet substantively<br>
different set of &#39;complex engineering skills&#39; and thus things which=
<br>
should (in terms of state-of-the-art marketing practice) be routinely<br>
done are unknown, trivialized or overlooked.<br>
<br>
And again respectfully, I find this especially true in terms of the<br>
OOo marketing community&#39;s (lack of?) a comprehensive plan to<br>
&#39;outreach&#39; to the non-coding &#39;end users&#39; of the programs. T=
hat is,<br>
every nuance of marketing (promotional materials, conferences, news<br>
releases) that I have been aware of over these past several =A0years has<br>
been dedicated to and focused on &#39;coders&#39;... which I personally see=
 as<br>
a major glitch because it represents to me a &#39;disconnect&#39; between t=
he<br>
folks who are &#39;creating the tool&#39; and the folks who are &#39;using =
the<br>
tool&#39; to do work... (even though ALL of you use OOo &#39;to do work&#39=
;,<br>
respectfully, none of us are &#39;typical end users&#39;.<br>
<br>
And my major concern about this is that over the long haul the<br>
&#39;product&#39; will no longer &#39;meet the needs&#39; of the typical co=
nsumer.<br>
<br>
But then hey, like I said, I do not see myself as a significant<br>
contributer to OOo. Just offering a personal perspective... (((hugs)))<br>
~Christine<br></blockquote><div><br></div><div>Hi Christine,</div><div><br>=
</div><div>I think it is more complicated. John Mcreesh constructed a very =
detailed marketing plan - some would say overly so. Some marketing voluntee=
rs were technically savvy but by no means all. Some had qualifications/expe=
rience in marketing others none. =A0Some marketing initiatives worked well =
with no budgets others didn&#39;t. I understand the point that over-focus o=
n code can lose sight of the fact that the code is not much use if no-one u=
ses it. My own quest has been to try and find a sustainable business model =
that could generate resources for marketing because at the time there was r=
esource from Sun for developers but not for marketing. Things change. Under=
 Apache I don&#39;t see that the situation for resources for marketing will=
 be a lot different.=A0</div>
</div>-- <br>Ian<div><pre>Ofqual Accredited IT Qualifications
The Schools ITQ</pre><pre><a href=3D"http://www.theINGOTs.org" target=3D"_b=
lank">www.theINGOTs.org</a>=A0+44 (0)1827 305940</pre><pre>You have receive=
d this email from the following company: The Learning
Machine Limited, Reg Office, 36 Ashby Road, Tamworth, Staffordshire, B79
8AQ. Reg No: 05560797, Registered in England and Wales.=20
</pre></div><br>

--00504502a783dc5c6404a4be15e9--