Re: [website-dev] suggestion for support page

Kay Schenk <[email protected]>
Newsgroups gmane.comp.openoffice.devel.website
Message-ID <[email protected]>
Hi all--

On 05/11/2010 10:45 AM, Alexandro Colorado wrote:
> On Mon, May 10, 2010 at 5:24 PM, Cor Nouws <[email protected]> wrote:
>> Hi *,
>>
>> Some time ago a student of me made an _IMHO - useful suggestion for the
>> support page:
>> http://support.openoffice.org/index.html
>>
>> In short: put most important links on the screen directly visible. Say forum
>> and users@
>> Maybe something in the direction of
>> http://download.openoffice.org/index.html, where few big banners are shown.
>> Could something like that be useful for support as well? Of course together
>> with a link to all more detailed support info.
> 
> 
> I will add that the site should be more visual, and more like a
> dashboard, similar to the marketing homepage. Support page is also not
> localized, and is something that is not really replicated through out
> the community so having a graphical dashboard will make it less of an
> issue about the locale since images is worth a 1000 words.

Well this might take quite a bit of time, but, at least we SHOULD put
some effort into making this page way less daunting...the arrangment
could be a bit tricky given what needs to be presented here though. I
will be happy to take a stab at it over the next few weeks and post
something if you like. The marketing page is quite nice but I think we
would be better off trying to minimize navigation from the Support page.
When people end up here I'm guessing they want answers NOW!

> 
>>
>> Thanks for your attention,
>>
>> Cor
>>
>> --
>>  >> Your office 2010 software: the new OpenOffice.org <<
>>
>> Cor Nouws
>>  - ideas/remarks for the community council?
>>  - http://wiki.services.openoffice.org/wiki/Community_Council
>>
>>
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> 
> 
> 

-- 
============================================================
Kay Schenk

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