Re: [website-dev] suggestion for support page

On 05/14/2010 01:45 AM, Kay Schenk wrote:
> the revised version is at--
> http://support.openoffice.org/tryout/

This *looks* great. especially the rollover effect.   Link lists are,
however, notoriously hard to maintain and quickly become abandoned.

"The OpenOffice.org Community Forum"
-> "The OpenOffice.org Community Forums"

"Users Mail List (Subscribe /  Archives)"
-> "Users' Mailing List (Subscribe /  Archives)"
I'd also make the string "Users' Mailing List" a hyperlink to the
archive, since all the other titles are hyperlinks.

"General OOo Mail Lists" -> "General OOo Mailing Lists"
General lists, might instead be placed as a link in the description
under Users' Mailing Lists.  Likewise, maybe the wiki link ought to be
up with the FAQ description.

The ROI section is a good idea, but I generally dislike the idea of
building it around MSO.

> Finally, I don't really like the LONG list for Books, esp mentioning
> ones for 1.x. Can we eliminate them?

Or cut them out into a separate page, for archival purposes, with a note
saying that the page is not updated.  Same for the setup guides.

Which should the page focus on supporting, users or developers or both?

/Lars