Re: OO error reports help...

Bernd Eilers <[email protected]> Tue, 18 Apr 2006 19:29:31 +0200
Newsgroups gmane.comp.openoffice.devel.xml
Organization StarOffice / Sun Microsystems, Inc.
Message-ID <[email protected]>
B. Richmond Platz wrote:
> Yes,
> How do I contact OO to solve some error report problems in OO 2.0 Beta 
> Version.
> I have been attempting this for about a year, and all I get is a 
> friendly little "Thank you for sending us..." Emails.

Those error reports are compared against other reports send by you and 
other users and handled somewhat automatically by Sun Developers based 
on frequency of occurance.

What you can do though is to file an issue in issuezilla ( 
http://qa.openoffice.org/issue_handling/pre_submission.html ) best with 
a short description on how to reproduce the problem and include the ID 
you got in those "Thank you for sending us..." Emails in the description.


> Richmond Platz
> Eugene OR
> 
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Kind regards,
Bernd