Re: User related mailing list

Mike Scott <[email protected]> Sat, 27 Aug 2011 09:51:40 +0100
Newsgroups gmane.comp.openoffice.general
Message-ID <[email protected]>
On 27/08/11 00:10, Michael Adams wrote:
.....
>> I always thought that the mail list should have been set up so that
>> you simply COULD NOT post to it if you weren't subscribed!!
>
> The issue with that was the newbies that subscribed to post ended up
> bleating about all the emails they recieved. See how the whole
> argument gets circular.
>
> I have a possible solution. Two lists:
>   * one for regular subscribers where they ask and recieve help from
> each other.
>   * the other where newbies get directed to post to. On which everybody
> does a reply all, or the server REPLY-TO: is set to the poster, not
> the list.
>
> from that i thought of another possibility. Hack the server software
> so that for all moderated posts the REPLY-TO: header gets
> automatically set to the OP. That would definately improve the
> situation.
>

And (which I've suggested before, probably more than once) another 
possibility would be to direct mail from unsubbed addresses into some 
sort of automated system, which would (a) attempt a simple stock answer 
to a probable newbie question, and (b) describe the merits (and 
demerits) of subscribing to the list to obtain a 'human' answer. Winner 
all round afaics.

-- 
Mike Scott
Harlow, Essex, England
-- 
-----------------------------------------------------------------
To unsubscribe send email to [email protected]
For additional commands send email to [email protected]
with Subject: help