Re: Unable to add comment on OpenOffice.org Bugzilla

Raphael Bircher wrote:
> Am 29.09.11 21:01, schrieb Dave Fisher:
>> Hi Mark,
>>
>> I suspect that the copy of this email to ooo-dev is caught in
>> moderation. Since I am subscribed I'll forward this.
>>
>> FWIW - the BZ instance at issues.apache.org/ooo is an upgraded and
>> migrated version of the bugzilla that Oracle hosts (which should now
>> be read-only.) It is not surprising that there are bugs.
>>
>> Hopefully, Raphael or someone with deeper knowledge of BZ can solve
>> this issue, or provide a workaround. All I can do is help by routing
>> your issue.
>>
>> Regards,
>> Dave
>>
>> On Sep 28, 2011, at 12:32 PM, Mark Bourne wrote:
>>
>>> After reactivating my account for the OpenOffice.org Bugzilla, I just
>>> tried adding a comment to an issue I raised on the OpenOffice.org
>>> Bugzilla:
>>> https://issues.apache.org/ooo/show_bug.cgi?id=112686
>>> However, it gives an error:
>>> "You tried to change the Ever confirmed field from 1 to 0 , but only
>>> a user with the required permissions may change that field. Please
>>> press Back and try again."
>>>
>>> I am only entering text in the "Additional Comments" box before
>>> clicking "Save Changes". I am not changing any other fields, so no
>>> idea why it is claiming I am trying to change the "Ever confirmed"
>>> field. I cannot even see where that field is. Pressing Back and
>>> trying again does not help - it does the same thing. I also tried
>>> reloading the page in case I had changed something which wasn't reset
>>> just by going back.
>>>
>>> Any ideas what might be going wrong? Do I need to do anything else
>>> after reactivating my account, before I can actually add to reports?
> This is maybe a problem from the migration IssuZilla to Kenai Bugzilla,
> and not from Kenai BZ to Apache BZ. Did, you have had CANCONFIRM-rights
> at the old Issuezilla?
>
> Anyway, it seems to be a permission problem. This can only solve a BZ
> Admin. I heve no BZ Admin rights. And bevor we change this rights, we
> schould discuss, how we will handle the BZ rights at Apache.
>
> Greetings Raphael


Hi Raphael,

I've no idea whether I had CANCONFIRM-rights on the old system. I just 
registered for an account and presumably had the default set of 
permissions. CANCONFIRM doesn't sound like something I would have had by 
default.

I'm not trying to do anything unusual here - just trying to add a 
comment to an issue which I originally created (ID 112686 if that helps 
at all). For some reason on submitting a comment it seems to think I am 
also changing the "Ever confirmed" field, so rejects the whole lot 
including the comment. "Ever confirmed" doesn't sound like something I 
necessarily should have permissions to change, but I am not trying to 
change it - perhaps something up with the form for adding a comment?

The following is exactly what I am doing:
1. Open the page https://issues.apache.org/ooo/show_bug.cgi?id=112686
2. Enter my username (with @openoffice.org appended) and password at the 
top and click "Log in"
3. Enter comments in the box under "Additional Comments"
4. (The "Status" dropdown below that box is set to "UNCONFIRMED" and I 
am not changing that, the only other option is "RESOLVED"
5. Click "Save Changes" below that box
6. I am given the error "You tried to change the Ever confirmed field 
from 1  to 0  , but only a user with the required permissions may change 
that field."
7. Returning to https://issues.apache.org/ooo/show_bug.cgi?id=112686 my 
comment has not been added

Thanks,
Mark.

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