OTRS Security Advisory 2010-01: OTRS 2.3.5 (Bora Bora)

Dear Community Members,

++++++++++ OTRS Security Advisory 2010-01 OTRS 2.3.5 ++++++++++


Release:            OTRS 2.3.5
Status:             stable
Code Name:          Bora Bora


SECURITY FIXES:
===============

---------------------------------------------------------------
 OTRS Security Advisory 2010-01            <[email protected]>
---------------------------------------------------------------
 ID:         OSA-2010-01
 Date:       2010-02-08
 Title:      Vulnerability in OTRS-Core allows SQL-Injection
 Severity:   Critical
 Product:    OTRS 2.4.x, OTRS 2.3.x, OTRS 2.2.x, OTRS 2.1.x
 Fixed in:   OTRS 2.4.7, OTRS 2.3.5, OTRS 2.2.9, OTRS 2.1.9
 URL:        http://otrs.org/advisory/OSA-2010-01-en/
 CVE:        CVE-2010-0438
---------------------------------------------------------------

To read the entire Security Advisory please follow this link:

ENGLISH VERSION:

http://otrs.org/advisory/OSA-2010-01-en/

GERMAN VERSION:

http://otrs.org/advisory/OSA-2010-01-de/

BUG FIXES:
==========

* Bug# 3573 - Deleting tickets on PostgreSQL 8.3.0 fails.
              [ http://bugs.otrs.org/show_bug.cgi?id=3573 ]
* Bug# 3404 - PendingJobs.pl doesn't unlock the closed tickets.
              [ http://bugs.otrs.org/show_bug.cgi?id=3404 ]
* Bug# 3137 - Ticket search does not work with words like "BPX"
              and "new".
              [ http://bugs.otrs.org/show_bug.cgi?id=3137 ]
* Bug# 3745 - German umlaut in customer login_id breaks login.
              [ http://bugs.otrs.org/show_bug.cgi?id=3745 ]


MD5 CHECKSUMS:
==============

8709ced8e72d8108da8ef7d512b5a042
http://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.3.5-01.i386.rpm
f2a4a86545c575140228f34114bfaaca
http://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.3.5-01.i386.rpm
ce2a1c5217702bd9170ea4f0a0869395
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.3.5-01.i386.rpm
8f6ca387f28333d96c83d1969128f48d
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.3.5-01.i386.rpm
3ef3239fb04168d834b553d77123404f
http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.3.5-01.i386.rpm
a5720f3aa2813b89921bb490e6f35e0a
http://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.3.5-01.i386.rpm
1eac5ea54ba799c52b67ba2156fbe989
http://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.3.5-01.i386.rpm
519a643a8f58f4403b200a0504ef3fe3
http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.3.5-01.i386.rpm
fd5f96d664c98cba19c1d07270ad2287
http://ftp.otrs.org/pub/otrs/otrs-2.3.5.tar.gz
c07dcabfb6d001a5cacee71a2a7fc1cf
http://ftp.otrs.org/pub/otrs/otrs-2.3.5.tar.bz2
d90a164e4fd4453a4240730fe964514d
http://ftp.otrs.org/pub/otrs/otrs-2.3.5.zip
5c2c5e84cf41d556868387c33e56f508
http://ftp.otrs.org/pub/otrs/otrs-2.3.5-win-installer-2.1.1.exe


DOWNLOAD FIXED RELEASES:
========================

http://otrs.org/releases/


YOUR CONTRIBUTION:
===================

* Please send information regarding vulnerabilities in OTRS to
  [email protected].

* We kindly ask for your assistance to update the translation 
  files! The current status can be found here: 
  http://users.otrs.com/~me/i18n/


FEEDBACK & BUG REPORTING: 
========================= 
Although OTRS 2.3.5 has been tested before, we appreciate
your contributions. As always, you’re encouraged to tell 
us what you think, using this feedback e-Mail: [enjoy at otrs.com] 
or by filing a bug in Bugzilla [http://bugs.otrs.org].

MEET US:
========

CU@ PINK - 14th. IT Service Management Conference in Las Vegas (USA) 
and get to know more about OTRS  at booth no. 517b from Feb 21-24, 2010!

CU@ CeBIT 2010 in Hannover (Germany) and get to know more 
about OTRS at booth no. C37, in hall 2 from March 2.-6., 2010!

--

((enjoy))

Hauke Jan Böttcher
Director Sales & Marketing

OTRS AG
Norsk-Data-Straße 1
61352 Bad Homburg
Germany

T: +49 (0) 6172 681988 0
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

Business Location: Bad Homburg
Country Court: Bad Homburg, HRB 10751
VAT ID: DE256610065
Chairman: Burchard Steinbild
Managing Board: André Mindermann (CEO)

---------------------------------------------------------------------
OTRS mailing list: announce - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/announce
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/announce

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/