Release Note OTRS ITSM 3.0 beta3

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release Name:              OTRS ITSM 3.0 beta3
Packaging Version Number:  2.1.93
Required OTRS release:     OTRS Help Desk 3.0.5 (or higher)
Status:                    beta


ENHANCEMENTS
===============

* Updated translations.


BUG FIXES
=========

* Bug# 6698 - Uninstalling the ITSMChangeManagement module does not
delete attachments.

[ http://bugs.otrs.org/show_bug.cgi?id=6698 ]

* Bug# 5508 - OTRS_CHANGE_ChangeState and
OTRS_WORKORDER_WorkOrderState won't translate.

[ http://bugs.otrs.org/show_bug.cgi?id=5508 ]

* Bug# 6728 - Notification Management not usable if many notifications
exist.

[ http://bugs.otrs.org/show_bug.cgi?id=6728 ]

* Bug# 6771 - Install failure if ImportExport module is used together
with Survey module.

[ http://bugs.otrs.org/show_bug.cgi?id=6771 ]

* Bug# 6740 - Link CI to new phone or mail ticket does not work.

[ http://bugs.otrs.org/show_bug.cgi?id=6740 ]

* Bug# 6766 - Changes from Templates not linked to RfC Tickets.

[ http://bugs.otrs.org/show_bug.cgi?id=6766 ]

* Bug# 6786 - ChangeAdd and ChangeEdit screens shows no tooltip if
mandatory richtext fields are empty.

[ http://bugs.otrs.org/show_bug.cgi?id=6786 ]

SOFTWARE DOWNLOAD:
===================

* http://otrs.org/download/#otrsitsm

* http://ftp.otrs.org/pub/otrs/itsm/ (Germany/Hamburg)

A complete list of all download mirrors (ftp/http/rsync) is

available at http://otrs.org/downloads/

INSTALLATION
============

Please use the installing and upgrading information found in INSTALL-3.0.ITSM

[ http://ftp.otrs.org/pub/otrs/itsm/INSTALL-3.0.ITSM ]

MD5 MESSAGE DIGEST (128-bit) CHECKSUMS: 
=======================================

ad1a0cb8184ace538c69d0ff7e2a40cc

[ http://ftp.otrs.org/pub/otrs/itsm/packages30/GeneralCatalog-2.1.93.opm ]

acb68952cde790ac830d742493663356

[ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMChangeManagement-2.1.93.opm ]

db9fd16a87ced920378d0a6f508b0feb

[ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMConfigurationManagement-2.1.93.opm ]

e566383305e7dd9f7bf955240e98f951

[ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMCore-2.1.93.opm ]

f9744854101a3adbfa88b0431d967a1c

[ http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMIncidentProblemManagement-2.1.93.opm ]

0fd927060e190f2d729abb9da3e30c7d

[http://ftp.otrs.org/pub/otrs/itsm/packages30/ITSMServiceLevelManagement-2.1.93.opm ]

4a7106c835a37b04851c84beed92362f

[ http://ftp.otrs.org/pub/otrs/itsm/packages30/ImportExport-2.1.93.opm ]

bfad6d7f4a28b943aa1df50d42bee79c

[ http://ftp.otrs.org/pub/otrs/itsm/bundle30/ITSM-2.1.93.opm ]

FEEDBACK & BUG REPORTING:
=========================

Although our releases are always rigorously tested, your feedback is
our most valuable asset. As always, you' re encouraged to tell us what
you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by
filing a bug in Bugzilla [ http://bugs.otrs.org ].

PROFESSIONAL SERVICES:
======================

OTRS Group provides a full set of services for each phase of
deployment. Plan, custom engineer, deploy and scale with confidence by
relying on our unparalleled expertise.

[ http://www.otrs.com/en/services/ ]

OTHER COMMUNITY SERVICES:
=========================

User Forums

[ http://forums.otrs.org/ ]

Mailing Lists

[ http://lists.otrs.org/ ]

Knowledge Database (FAQ)

[ http://faq.otrs.org/ ]

Brainstorm / Ideas

[ http://otrsteam.ideascale.com/ ]


--

Shawn Beasley

Community Manager

OTRS AG
Norsk-Data-Str 1
61352 Bad Homburg
Germany

T: +49 (0) 9421 56818 0
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

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Chairman: Burchard Steinbild, Managing Board: André Mindermann

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