Release Note: OTRS 2.4.12 (Aitutaki Beach)

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release:            OTRS Help Desk 2.4.12
Status:             stable
Code Name:          Aitutaki Beach

We are proud to announce that the latest patch level release of OTRS 2.4
(codename: Aitutaki - One Foot Island, Cook Island) has been released.

Important for Upgrading
=======================
* From OTRS 2.3.x: Please read the UPGRADING and INSTALL files for
detailed instructions.

Bug Fixes
=========
* Bug#7776 -Double encoding for AJAX responses on ActiveState perl.
[ http://bugs.otrs.org/show_bug.cgi?id=7776 ]

The detailed ChangeLog can be found at:
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.993.2.199&view=markup.

Software Download
=================
* [ http://otrs.org/downloads/ ] (Germany/Hamburg)
* [ ftp://ftp.otrs.org/pub/otrs/ ] (Germany/Hamburg)

A complete list of all download mirrors is available at
[ http://otrs.org/downloads/ ].

MD5 Messages Digest (128-bit) Checksums
=======================================
cc17521fafee778d92475e694b444d07
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.4.12-01.noarch.rpm	
5adf4eecd862603d0926df4fb20c4a26
http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.4.12-01.noarch.rpm	
dc257beb36acec79546d3630516743ad
http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.4.12-01.noarch.rpm	
edb9263834e3db6906e8de347b591266
http://ftp.otrs.org/pub/otrs/RPMS/suse/11.0/otrs-2.4.12-01.noarch.rpm	
ccb262aa8a007cfcc23c04ab0dd8a4ec
http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.12-01.noarch.rpm	
e774d4d1ea5f64bfccf673ea07646343
http://ftp.otrs.org/pub/otrs/otrs-2.4.12.tar.bz2	
1a0d8c7651d4de061bdec52c92f499ea
http://ftp.otrs.org/pub/otrs/otrs-2.4.12.zip	
16294d841439a57a356ecc94cc47a038
http://ftp.otrs.org/pub/otrs/otrs-2.4.12.tar.gz	
B47135EE29EC9B4D019B945FC5C92A99
http://ftp.otrs.org/pub/otrs/otrs-2.4.12-win-installer-2.3.2.exe

Feedback & Bug Reporting
=========================
We appreciate your contributions! As always, you are re encouraged to
tell us what you think, using this feedback e-Mail: [feedback at
otrs.org] or by filing a bug in Bugzilla [ http://bugs.otrs.org ].

Professional Services
======================
OTRS Group provides a full set of services for each phase of
deployment. Plan, custom engineer, deploy and scale with confidence by
relying on our unparalleled expertise.
[ http://www.otrs.com/en/services/ ]

Community Services
=========================
* User Forums
[ http://forums.otrs.org/ ]

* Mailing Lists
[ http://lists.otrs.org/ ]

* Knowledge Database (FAQ)
[ http://faq.otrs.org/ ]

* Brainstorm / Ideas
[ http://otrsteam.ideascale.com/ ]

-- 
Martin Gruner
Senior Developer R&D

OTRS AG
Europaring 4
94315 Straubing

T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I:  www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751,
USt-Nr.: DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann

Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0:
http://www.otrs.com/
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