OTRS 2.0.3 (Klong Jark Beach) Released

Good afternoon,

we are proud to announce OTRS 2.0.3 (Klong Jark Beach) today.
This is the latest release of OTRS 2.0, and contains some bug fixes. For 
a complete list see below.

The OTRS team recommends all OTRS 2.0.x users to upgrade to OTRS 2.0.3.

Changes:
========
  - (2005/09/28) fixed typo in config option name for csv search output,
     so configable csv search output is now possible
  - (2005/09/28) improved speed of Kernel::System::AgentTicketMailbox
     (added page jumper)
  - (2005/09/28) fixed not deleting var/tmp/XXXXXX.tmp files
  - (2005/09/26) fixed not working cache in
     Kernel::System::User->UserGetData()
  - (2005/09/24) fixed small oracle database driver bugs
  - (2005/09/24) added inital user groups add (UserSyncLDAPGroups) after
     inital login
  - (2005/09/19) moved ldap user sync after login from
     Kernel/System/User.pm to Kernel/System/Auth/LDAP.pm (already an
     existing ldap module)
  - (2005/09/19) fixed ticket search create day and month selection
     (e. g. 009) if input fields (no pull downs) are used
  - (2005/09/19) removed js from change ticket customer
  - (2005/09/19) fixed bin/mkStats.pl - no attachments are sent
  - (2005/09/18) removed auto result in object link mask (search submit
     required first!) and improved html design
  - (2005/09/17) added DefaultTheme::HostBased config option for host
     name based theme selection
  - (2005/09/14) fixed move action module in
     Kernel/Output/HTML/Standard/AgentTicketQueueTicketViewLite.dtl
  - (2005/09/13) fixed ticket search with IE if many options are selected
  - (2005/09/11) improved html style in customer panel
  - (2005/09/09) added Chinese translation, thanks to zuowei
  - (2005/09/07) added admin "su" (Switch To User) feature (it's disabled
  - (2005/09/05) moved to german "Ihr OTRS Benachrichtigungs-Master"
     wording in default notifications
  - (2005/09/05) added missing default state and article type option to
     Kernel/Modules/AgentTicketClose.pm
  - (2005/09/04) changed max. session time from 9h to 10h
  - (2005/09/04) added missing config options in
     Kernel/Modules/AgentTicketEmail.pm and
     Kernel/Modules/AgentTicketPhone.pm for show count of customer ticket
     history
  - (2005/09/04) added missing Kernel::Modules::AgentLookup module
     registration
  - (2005/09/04) fixed ArticleGetContentPath() in
     Kernel/System/Ticket/Article.pm, removed "uninitialized value"
     warning if no content path is set in db'
  - (2005/09/04) fixed ArticleWriteAttachment() in
     Kernel/System/Ticket/ArticleStorageFS.pm, added ContentPath lookup
  - (2005/09/04) fixed SubGroup of
     Ticket::Frontend::CustomerInfo(Queue|Zoom|Compose), Frontend::Agent
     is the correct one
  - (2005/09/04) added possibe state selection in owner update screen
  - (2005/08/29) fixed bug #905 - Fixed SuSE meta header info,
     try-restart arg, and some smaller fixes
  - (2005/08/26) added package manager deploy check in admin interface,
     if package is really deployed (compare files in filesystem and
     package)
  - (2005/08/26) added time accounting option to ticket move mask
  - (2005/08/26) replaced localtime(time) with Kernel::System::Time core
     module in several files
  - (2005/08/26) removed empty thai translation file
  - (2005/08/24) replaced scripts/restore.sh and scripts/backup.sh with
     improved scripts/backup.pl and scripts/restore.pl scripts
  - (2005/08/24) added SMIME and PGP environment check in admin
     interface
  - (2005/08/23) fixed bug #891 - typo in Login.dtl

  (for more details: http://cvs.otrs.org/viewcvs.cgi/otrs/CHANGES)

Download:
=========
  ftp://ftp.otrs.org/pub/otrs/

  (a full list of all download mirrors (ftp/http/rsync) is available at
   http://otrs.org/download/)


MD5 message digest (128-bit) checksums
======================================
2c4a8631aa15a0b0c7402de8e5c4355c RPMS/suse/7.3/otrs-2.0.3-01.i386.rpm
240250a5cb9b8f9c24bf21afdc57b89f RPMS/suse/8.x/otrs-2.0.3-01.i386.rpm
54d91bc5d71f1502139178d13e2062a9 RPMS/suse/9.0/otrs-2.0.3-01.i386.rpm
999541a5bb2036a1c7e70fa06b25ecb5 RPMS/suse/9.1/otrs-2.0.3-01.i386.rpm
b67f803e7ab07994026b4c19b773fa01 RPMS/redhat/7.x/otrs-2.0.3-01.i386.rpm
73bfb8ce7ac912b4c8256d0f7aeee2ee RPMS/redhat/8.0/otrs-2.0.3-01.i386.rpm
65970371e79056fa64776d7106766aca SRPMS/suse/7.3/otrs-2.0.3-01.src.rpm
925d99ee36212b19d46bac08d936198d SRPMS/suse/8.x/otrs-2.0.3-01.src.rpm
eb35601c6c69a7dca7f69d921eb962d7 SRPMS/suse/9.0/otrs-2.0.3-01.src.rpm
a4b225610cc7d094845aa577d5a67ac7 SRPMS/suse/9.1/otrs-2.0.3-01.src.rpm
8437ed4b6351699535503b1f60c88154 SRPMS/redhat/7.x/otrs-2.0.3-01.src.rpm
b5abe11ab02736bcd62d053367971735 SRPMS/redhat/8.0/otrs-2.0.3-01.src.rpm
a0e72cb0cf938c6e86e27f9a8a504433 otrs-2.0.3-01-win32.exe
b73cb49eb8c0b9e374841f7449bb204a otrs-2.0.3-01.tar.gz
2e15bfd9c15780c7d280ec1b4e32b124 otrs-2.0.3-01.tar.bz2


Upgrading:
==========
For those folks who are using OTRS 1.x and want to upgrade to 2.0
please read the UPGRADING and INSTALL files.


Bugreports:
===========
     http://bugs.otrs.org/ (Thanks!)

Thanks for your help and making OTRS the world leading open source 
trouble ticket system! Have a lot of fun!:)

Stefan Rother

-- 
((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
   Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
     http://www.otrs.com/ :: Communication with success!