OTRS advanced training between 03/05/2006 and 05/05/2006 (German)

Good evening,

between 03/05/2005 and 05/05/2005 at Linux-Hotel again takes place a
German OTRS advanced training. I would like to tell it in this round,
because I think not all people have notice it bevor.

Here you have the chance to expert all about OTRS in a small group.
The advanced training extend 3 days and who now the Linux Hotel, says
that is a lovely place.:)

advanced training topics:

- Configure the OTRS server.

- Spezial config options and how can I use it.

- Aim and accomplish backup- and restore procedures.

- Customize the OTRS webinterfaces.
  Generate own webforms for customer ticket interface.
  Generate own reports and stats.

- Time for miscellaneous themes and spezial questions.

Training informations and informations about the location you could
found here:

http://www.linuxhotel.de/kurs/otrs/index.html

Thanks for your help!:)

I wish a nice day,

Stefan Rother

((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
  Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
    http://www.otrs.com/ :: Communication with success!