New Security Update for OTRS

Bernd Maus <[email protected]> Mon, 8 Jun 2020 10:15:28 +0200
Newsgroups	gmane.comp.otrs.announce
Message-ID	<[email protected]>
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Security Advisories
Dear reader,

The following security fix was made:
OTRS Security Advisory 2020-12

ID: OSA-2020-12=20
Date: 2020-06-08=20
Title: Information disclosure=20
Severity: 3.5 LOW=20
Product: OTRS 8.0.x, OTRS 7.0.x
Fixed in: OTRS 7.0.18, OTRS 8.0.4
FULL CVSS VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
References: CVE-2020-1775
To read the entire Security Advisory, please follow this link:
=
https://otrs.com/overview-release-notes-security-advisories/security-advis=
ories/=C2=A0 =
<https://pg183.infusion-links.com/api/v1/click/4821566283841536/4646958497=
005568>
Kind regards,=20
Your OTRS release team
 <https://www.facebook.com/OTRSGroup/>  <https://twitter.com/otrsgroup>  =
<https://www.linkedin.com/company/154779>  =
<https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g>
Visit www.otrs.com =
<https://pg183.infusion-links.com/api/v1/click/4714084492378112/4646958497=
005568> or contact us.=C2=A0 =
<https://pg183.infusion-links.com/api/v1/click/6220494040465408/4646958497=
005568>


Bernd Maus
=E2=80=94
Online Marketing Manager

OTRS AG
Zimmersm=C3=BChlenweg 11
61440 Oberursel
Germany

T: +49 6172 681988-44
F: +49 9421 56818-18
I:  https://www.otrs.com/ <https://www.otrs.com/>

Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT =
ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: Andr=C3=A9 Mindermann =
(CEO), Christopher Kuhn, Sabine Riedel

OTRS 8 | Fast =E2=80=A2 Modern =E2=80=A2 Secure=20
Learn more. <https://otrs.com/>

OTRS is a SERVIEW CERTIFIEDTOOL.   =20=

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></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><h1 =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
font-family: Helvetica, Arial, sans-serif; font-size: 48px; padding: =
0px; margin: 0px; line-height: 1.6; font-weight: bold;">Security =
Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
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center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
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background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
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initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 25px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;">Dear =
reader,</p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;">The following security fix was =
made:</p></div></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2020-12</b></p><p =
class=3D"style-scope bard-text-block" style=3D"text-align: justify; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;"><span class=3D"style-scope bard-text-block" style=3D"color: =
rgb(94, 94, 94);">ID: OSA-2020-12<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Date: =
2020-06-08<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D"">Title: Information disclosure<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Severity: =
3.5 LOW<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""></span>Product: OTRS 8.0.x, OTRS 7.0.x<br class=3D"">Fixed =
in: OTRS 7.0.18, OTRS 8.0.4<br class=3D"">FULL CVSS VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N<br class=3D"">References: =
CVE-2020-1775</p></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">To read the entire Security Advisory, please follow =
this link:<br class=3D""><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/4821566283841536/464=
6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">https://otrs.com/overview-release-notes-security-advisories/security=
-advisories/<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: =
0px auto; background-position: initial initial; background-repeat: =
initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">Kind regards,<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Your OTRS =
release =
team</div></div></td></tr></tbody></table></div></td></tr></tbody></table>=
</div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D"socialBlock" style=3D"margin-left: auto; =
margin-right: auto;"><a href=3D"https://www.facebook.com/OTRSGroup/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-facebook.png" =
alt=3D"Facebook" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://twitter.com/otrsgroup" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-twitter.png" =
alt=3D"Twitter" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.linkedin.com/company/154779" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" =
alt=3D"LinkedIn" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a =
href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" =
alt=3D"YouTube" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
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rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
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/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
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background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D"">Visit<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/4714084492378112/464=
6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">www.otrs.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>or<span =
class=3D"Apple-converted-space">&nbsp;</span><a class=3D"style-scope =
bard-text-block" =
href=3D"https://pg183.infusion-links.com/api/v1/click/6220494040465408/464=
6958497005568" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: 1.6;">contact us.<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: =
0px auto; background-position: initial initial; background-repeat: =
initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" class=3D""></div><div style=3D"padding-top: 15px;" class=3D""><br =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div style=3D"margin-left: auto; margin-right: auto;" =
class=3D""><p style=3D"text-align: left; font-family: Helvetica, Arial, =
sans-serif; padding: 0px; margin: 0px 0px 13px; line-height: 1.6; color: =
rgb(153, 153, 153); font-size: 11px;" class=3D""><br class=3D""></p><div =
style=3D"font-size: 12px; text-align: start; font-family: =
Helvetica;"><span class=3D"" style=3D"orphans: 2; widows: 2;">Bernd =
Maus</span></div><div style=3D"font-size: 12px; text-align: start; =
font-family: Helvetica;">=E2=80=94</div><div style=3D"font-size: 12px; =
text-align: start; font-family: Helvetica;"><span class=3D"" =
style=3D"orphans: 2; widows: 2;">Online Marketing =
Manager</span></div><div style=3D"font-size: 12px; text-align: start; =
font-family: Helvetica;"><span class=3D"" style=3D"orphans: 2; widows: =
2;"><br class=3D""></span></div><div style=3D"font-size: 12px; =
text-align: start; font-family: Helvetica;"><span class=3D"" =
style=3D"orphans: 2; widows: 2;">OTRS AG</span><br class=3D"" =
style=3D"orphans: 2; widows: 2;"><span class=3D"" style=3D"orphans: 2; =
widows: 2;">Zimmersm=C3=BChlenweg 11</span><br class=3D"" =
style=3D"orphans: 2; widows: 2;"><span class=3D"" style=3D"orphans: 2; =
widows: 2;">61440 Oberursel</span><br class=3D"" style=3D"orphans: 2; =
widows: 2;"><span class=3D"" style=3D"orphans: 2; widows: =
2;">Germany</span></div><div style=3D"font-size: 12px; text-align: =
start; font-family: Helvetica;"><div style=3D"orphans: 2; widows: 2;" =
class=3D""><br class=3D""></div><div class=3D"" style=3D"word-wrap: =
break-word; -webkit-nbsp-mode: space; line-break: =
after-white-space;"><div class=3D"" style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; line-break: after-white-space;"><div class=3D"" =
style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; line-break: =
after-white-space;"><div class=3D"" style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; line-break: after-white-space;"><div class=3D"" =
style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; line-break: =
after-white-space;"><div class=3D"" style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; line-break: after-white-space;"><div class=3D"" =
style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; line-break: =
after-white-space;"><div class=3D"" style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; line-break: after-white-space;"><div class=3D"" =
style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; line-break: =
after-white-space;"><div class=3D"" style=3D"orphans: 2; widows: =
2;"><div class=3D""><span class=3D"Apple-style-span" =
style=3D"border-collapse: separate; border-spacing: 0px;"><span =
class=3D"">T: +49 6172 681988-44</span><br class=3D""><span class=3D"">F: =
+49 9421 56818-18</span><br class=3D""><span class=3D"">I: =
&nbsp;</span><a href=3D"https://www.otrs.com/" =
class=3D"">https://www.otrs.com/</a><br class=3D""><br class=3D""><span =
class=3D""><span class=3D"" style=3D"font-size: 8px;">Business location: =
Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065<br =
class=3D"">Chairman: Burchard Steinbild, Managing Board: Andr=C3=A9 =
Mindermann (CEO), Christ</span></span><span class=3D""><span class=3D"" =
style=3D"font-size: 8px;">opher Kuhn, Sabine Riedel</span></span><br =
class=3D""><div class=3D"" style=3D"font-family: Verdana;"><br =
class=3D""></div></span></div></div></div></div></div></div></div></div></=
div></div></div><div class=3D"" style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; line-break: after-white-space;"><div =
apple-content-edited=3D"true" class=3D""><div =
apple-content-edited=3D"true" class=3D""><div class=3D""><span =
class=3D""><span lang=3D"EN-US" class=3D""><div class=3D""><font =
face=3D"HelveticaNeue" class=3D""><b class=3D"" style=3D"font-size: =
14px;"><span lang=3D"EN-US" class=3D"" style=3D"color: rgb(48, 87, =
105);">OTRS 8&nbsp;</span></b><span lang=3D"EN-US" class=3D"" =
style=3D"font-size: 14px;">|</span><span lang=3D"EN-US" class=3D"" =
style=3D"font-size: 14px;">&nbsp;</span><span lang=3D"EN-US" class=3D"" =
style=3D"font-size: 14px; color: rgb(48, 87, 105);">Fast</span><span =
lang=3D"EN-US" class=3D"" style=3D"font-size: 14px; color: rgb(105, 190, =
204);">&nbsp;</span><span lang=3D"EN-US" class=3D"" style=3D"font-size: =
14px;">=E2=80=A2</span><span lang=3D"EN-US" class=3D"" style=3D"font-size:=
 14px; color: rgb(105, 190, 204);">&nbsp;Modern</span><span lang=3D"EN-US"=
 class=3D"" style=3D"font-size: 14px; color: rgb(183, 57, =
79);">&nbsp;</span><span lang=3D"EN-US" class=3D"" style=3D"font-size: =
14px;">=E2=80=A2</span><span lang=3D"EN-US" class=3D"" style=3D"font-size:=
 14px; color: rgb(105, 190, 204);">&nbsp;</span><span lang=3D"EN-US" =
class=3D"" style=3D"font-size: 14px; color: rgb(183, 57, =
79);">Secure</span><span lang=3D"EN-US" class=3D"" style=3D"font-size: =
14px; color: rgb(105, 190, 204);">&nbsp;</span></font></div><div =
class=3D""><a href=3D"https://otrs.com/" class=3D""><font =
face=3D"HelveticaNeue" class=3D"">Learn more.</font></a></div><div =
class=3D""><font face=3D"HelveticaNeue" class=3D""><b class=3D""><span =
lang=3D"EN-US" class=3D""><br class=3D""></span></b></font></div><div =
class=3D""><font face=3D"HelveticaNeue" class=3D""><b class=3D""><span =
lang=3D"EN-US" class=3D"">OTRS</span></b><span lang=3D"EN-US" =
class=3D"">&nbsp;is a&nbsp;</span><b class=3D""><span lang=3D"EN-US" =
class=3D"" style=3D"color: rgb(48, 87, 105);">SERVIEW =
CERTIFIEDTOOL</span></b><span lang=3D"EN-US" class=3D"">.</span>&nbsp; =
&nbsp;&nbsp;</font></div></span></span></div></div></div></div></div></div=
></td></tr></tbody></table></div></td></tr></tbody></table></div></div></d=
iv></div></body></html>=

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